Business Operations Specialist

1 week ago


Singapore TRUST RECRUIT PTE. LTD. Full time
Job Description:

As a Business Operations Specialist at TRUST RECRUIT PTE. LTD., you will play a vital role in supporting the sales team with administrative tasks, ensuring seamless customer service and order management. Your key responsibilities will include handling customer orders, managing turn-around time for repair units, monitoring sales and purchase order activities, addressing customer complaints, and overseeing retrofit and warranty administration.

Responsibilities:
  • Process customer orders for piece parts and repair units efficiently
  • Ensure timely completion of repair units by maintaining accurate turn-around times
  • Maintain regular communication with customers regarding sales and purchase order status
  • Address customer complaints and provide solutions to meet their requirements
  • Administer warranties and retrofits for customers
  • Generate reports on sales and administrative activities
Requirements:
  • A minimum of 3 years of experience in customer service or a related field in an MNC environment
  • Familiarity with MS applications, particularly Excel
  • Knowledge of BaaN software (or similar ERP systems)
  • Excellent communication skills to interact with internal and external customers
Estimated Salary:

$45,000 - $60,000 per annum, depending on experience and qualifications



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