Business Operations Specialist
1 week ago
As a Business Operations Specialist at TRUST RECRUIT PTE. LTD., you will play a vital role in supporting the sales team with administrative tasks, ensuring seamless customer service and order management. Your key responsibilities will include handling customer orders, managing turn-around time for repair units, monitoring sales and purchase order activities, addressing customer complaints, and overseeing retrofit and warranty administration.
Responsibilities:- Process customer orders for piece parts and repair units efficiently
- Ensure timely completion of repair units by maintaining accurate turn-around times
- Maintain regular communication with customers regarding sales and purchase order status
- Address customer complaints and provide solutions to meet their requirements
- Administer warranties and retrofits for customers
- Generate reports on sales and administrative activities
- A minimum of 3 years of experience in customer service or a related field in an MNC environment
- Familiarity with MS applications, particularly Excel
- Knowledge of BaaN software (or similar ERP systems)
- Excellent communication skills to interact with internal and external customers
$45,000 - $60,000 per annum, depending on experience and qualifications
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Business Operations Specialist
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