Cashier Sales Associate
1 week ago
Cashiers are vital to ensuring seamless customer experiences in retail environments. LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD., a leading travel retailer, seeks a skilled and efficient Cashier to join their team at Changi Airport Store.
About the Role
The ideal candidate will manage all transactions with customers accurately and efficiently using POS systems. They will collect payments in both cash and digital formats, resolve customer complaints by providing relevant information and guiding them through the issue resolution process. Additionally, they will greet customers upon entry and departure from the store, maintain tidy checkout areas, and track transactions on balance sheets to report any discrepancies.
Key Responsibilities
- Manage customer transactions using point-of-sale systems.
- Collect payment in cash or via cashless methods.
- Resolve customer complaints by addressing concerns and offering guidance.
- Provide exceptional customer service by greeting customers and maintaining a clean environment.
- Track financial transactions and identify discrepancies for reporting purposes.
Requirements
We welcome candidates of all experience levels who are willing to learn and grow with our company. Key requirements include strong interpersonal and communication skills, a customer satisfaction-oriented mindset, and basic computer literacy. A passion for working in retail environments, particularly during shift hours, is essential. Furthermore, candidates must be comfortable handling liquor and tobacco products. We require applicants to be at least 18 years old due to the nature of these products.
Desirable Skills
- Mentoring and producing knowledge.
- Proficiency in Microsoft Excel, currency management, and housekeeping practices.
- Inventory control and credit card processing skills.
- Language proficiency in Cantonese and general ledger management.
- Time management and cashiering expertise.
- Strong communication skills and banking knowledge.
- Microsoft Word proficiency and customer service experience.
- Scheduling and pricing skills.
Compensation
We offer a competitive salary range of SGD $25,000 - $35,000 per annum, depending on experience and qualifications. This estimate may vary based on location and specific circumstances.
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