Senior Manager

Lead Commercial Excellence

• The Lead Commercial Excellence role plays a critical part in driving the success of our business by leading and implementing strategic initiatives to optimize commercial performance.

• We are seeking a highly skilled and experienced professional with expertise in SFDC configuration, PowerBI dashboard development, and sales/marketing funnel management to join our team as a Lead Commercial Excellence.

• As a Lead Commercial Excellence, you will be responsible for developing and executing a comprehensive commercial excellence roadmap aligned with Global and SEA Leadership Team priorities to optimize pipeline efficiency.

• You will lead high-priority projects such as SFDC rollouts, funnel integrations, and PowerBI upgrades to ensure timely, within-budget delivery across SEA markets.

• Additionally, you will oversee user acceptance testing (UAT) for CRM and analytics enhancements, coordinating with IT, Marketing, Commercial Operations, and the Commercial Excellence Analyst for seamless adoption.

• Key responsibilities include:

• SFDC/PowerBI Governance

  • Design and implement SEA-specific SFDC workflows for sales calls/pipeline health and marketing funnels ensuring alignment with SEA/GA standards and local market requirements for seamless data flow.

  • Develop and maintain SEA PowerBI dashboards to provide real-time visibility into funnel, sales call quality performance, and KPIs such as win room, commitment to close, funnel velocity, etc.

  • Automate SFDC/PowerBI reporting processes to streamline data collection and enhance pipeline efficiency across SEA markets.

  • Conduct regular CRM data audits in partnership with TGS/GA to ensure data accuracy, integrity, and compliance with region/country governance policies.

• Funnel Analytics & Reporting

  • Deliver actionable insights on sales calls/pipeline health and marketing funnel performance such as lead-to-opportunity conversion, campaign ROI, funnel velocity to SEA LT to support revenue management.

  • Provide monthly ComEx reporting support to country teams analyzing funnel metrics and their impact on revenue performance ensuring alignment with SEA BDX goals.

  • Design and deliver training programs for sales and marketing teams on BD Excellence such as win room processes, funnel management, and key funnel metrics ensuring adoption across SEA markets.

  • Optimize sales calls and funnel performance by identifying and resolving bottlenecks using data-driven solutions and analytics.

  • Monitor marketing campaign effectiveness providing insights to region/country Marketing and the SEA Salesforce Effectiveness Manager to align campaigns with sales strategies.

• Leadership & Collaboration

  • Provide sales calls and funnel insights to the Salesforce Effectiveness Manager to inform territory planning and incentive strategies ensuring alignment with pipeline health.

  • Lead the SEA Commercial Excellence Council facilitating cross-functional discussions to drive pipeline optimization and actionable outcomes across SEA markets. Document action items from SEA Commercial Excellence Council meetings ensuring timely follow-up and completion of deliverables.

  • Collaborate with Sales, Marketing, Finance, and Commercial Operations teams to align funnel strategies with pricing, segmentation, and revenue objectives.

  • Monitor MedTech industry trends to propose CRM and analytics enhancements ensuring SEA BDX remains competitive in funnel management.

  • Engage with country teams to ensure consistent adoption of funnel management processes and reporting standards across SEA markets.

• Project Management

  • Lead high-priority projects such as SFDC rollouts, funnel integrations, and PowerBI upgrades to ensure timely, within-budget delivery across SEA markets.

  • Oversee user acceptance testing (UAT) for CRM and analytics enhancements coordinating with IT, Marketing, Commercial Operations, and the Commercial Excellence Analyst for seamless adoption.

  • Develop project plans and timelines for funnel-related initiatives ensuring alignment with SEA LT priorities and global standards.

  • Ad-hoc tasks or projects as assigned.

Required Skills & Qualifications

• Bachelor's degree in Business, Economics, Engineering, Data Science, Marketing, or related field; Master's degree preferred.

• 5-7 years in MedTech/Pharmaceutical industry, with 3+ years in CRM/Commercial Excellence roles focused on SFDC/PowerBI and funnel analytics.

• Advanced expertise in SFDC configuration, PowerBI dashboard development, and sales/marketing funnel management; expert-level proficiency in Microsoft Office.

• Proficiency in Python, R, or SQL for advanced analytics preferred.

• Exceptional English communication skills oral/written for delivering training, reporting, and presenting insights to senior leadership and country teams.

• Strategic, analytical, and collaborative with a positive can-do results-driven mindset.

• Proven ability to collaborate with cross-functional teams.

Benefits

• A career at our company means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive growth-centered and rewarding culture.

• You will have the opportunity to help shape the trajectory of our business while leaving a legacy at the same time.

• At our company, you'll discover a culture in which you can learn grow and thrive.

Others

• Join us in driving innovation and excellence in the field of commercial excellence.