IT Performance Optimization Engineer

6 days ago

Singapore beBeePerformance Full time $90,000 - $120,000

We are seeking an IT professional to fill the role of Performance Monitoring Specialist.


This position involves implementing and managing observability tools for critical applications.

To be successful, you will need a strong understanding of full-stack technologies, application architectures, network infrastructure, particularly those related to performance management and network visibility.

The specialist will ensure optimal performance and availability of critical applications by leveraging monitoring tools to monitor, analyze, and troubleshoot application behavior.

Key Responsibilities include:
Application Performance Monitoring & Observability:
•Monitor critical applications using observability tools to ensure performance and availability.
•Instrument, configure, and customize real user monitoring (RUM) agents for both web and mobile apps.
•Analyze RUM data with query languages or BI tools to uncover insights and recommend improvements.
•Utilize session-replay tools to diagnose user behavior and performance issues.
•Develop custom queries and metrics to enhance visibility into key problem areas in customer environments.
•Build and maintain dashboards, alerts, KPIs, and performance trend reports.
•Support and maintain health of monitoring platforms, including regular patching and upgrades.
•Create knowledge base articles, training materials for clients and internal teams.
•Provide technical training to clients and mentoring to team members on performance monitoring best practices.
•Collaborate with application developers and infrastructure teams for end-to-end performance troubleshooting and tuning.
•Engage in incident response and troubleshooting for clients.
•Participate in on-call rotations and flexible maintenance windows.

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