Lead Service Delivery Specialist

12 hours ago


Singapore SINGAPORE INSTITUTE OF MANAGEMENT GROUP LIMITED Full time
Job Title: Lead Service Delivery Specialist

Location: Singapore Institute of Management Group Limited, Singapore

Company Overview:

Singapore Institute of Management Group Limited is a leading provider of education and training services. We are committed to delivering high-quality programs that cater to the needs of individuals and organizations.

Salary:

The estimated salary for this position is SGD 60,000 - 80,000 per annum, depending on experience.

Job Description:Key Responsibilities:
  • Provide leadership and guidance to team members to deliver excellent service to learners.
  • Monitor and analyze team performance to identify areas for improvement.
  • Develop and implement strategies to improve service delivery and efficiency.
  • Collaborate with other departments to ensure seamless service delivery.
Requirements:
  • Degree in a relevant field with 3-6 years of experience in a customer-focused environment.
  • Excellent interpersonal and communication skills.
  • Bilingual with good command of spoken and written English.
  • Working knowledge of Microsoft Office software.
Skills and Qualifications:
  • Leadership and management skills.
  • Customer service and relations skills.
  • Analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
Benefits:

We offer a competitive salary and benefits package, including medical insurance, retirement plan, and opportunities for professional development.

Others:

This is an exciting opportunity to join a dynamic organization and contribute to the delivery of high-quality education and training services. If you are a motivated and experienced individual who is passionate about delivering exceptional service, please apply now.



  • Singapore RANDSTAD PTE. LIMITED Full time

    About the CompanyRANDSTAD PTE. LIMITED is a market leader within their industry with over 30 years of well-established presence.Job OverviewThis is an excellent opportunity to join a leading end user environment as an IT Service Delivery Specialist / Business Analyst.Job DescriptionService Management: Monitor and manage IT service delivery, ensuring services...


  • Singapore SVANEHOJ SINGAPORE PTE. LTD. Full time

    Job OverviewWe are seeking an experienced Service Delivery Specialist to lead our team of Service engineers in Singapore. As a key member of our service department, you will be responsible for ensuring efficient service delivery and customer satisfaction.


  • Singapore Y.H.L EXPRESS SERVICE Full time

    At Y.H.L. LOGISTICS PTE. LTD., we are seeking a highly skilled Freight Delivery Specialist to join our team.The successful candidate will be responsible for driving a prime mover with trailer, transporting goods to various locations including construction sites, manufacturing facilities, and warehouses.This role requires the ability to safely secure cargo...


  • Singapore RANDSTAD PTE. LIMITED Full time

    About the JobAs a seasoned IT Service Delivery Specialist, you will be responsible for ensuring seamless service delivery across various technology platforms. This role involves close collaboration with cross-functional teams, including IT support, business units, and external vendors.Service Management: Monitor and manage IT service delivery to meet...


  • Singapore Thales Full time

    Job SummaryWe are seeking a highly motivated Service Delivery Specialist to join our team at Thales. As a Service Delivery Specialist, you will be responsible for managing the delivery of our services to our customers, ensuring that they receive the best possible experience.Key Responsibilities• Maintain positive relationships with customers and identify...


  • Singapore OVERSEAS COURIER SERVICE (SINGAPORE) PTE. LIMITED Full time

    Job SummaryWe are seeking a highly motivated Route Delivery Specialist to join our team at Overseas Courier Service (Singapore) Pte. Limited.About the RoleThis is a dynamic opportunity for an individual who enjoys being outdoors and has strong navigation skills. As a Route Delivery Specialist, you will be responsible for delivering shipments safely and...

  • IT Team Lead

    2 days ago


    Singapore CGS INTERNATIONAL SECURITIES SINGAPORE PTE. LTD. Full time

    About CGS InternationalWe are an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.Our team taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income,...

  • Lead, public affairs

    3 weeks ago


    Singapore DELIVERY HERO Full time

    “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like...


  • Singapore HONG HOY CONSULTANCY PTE. LTD. Full time

    About HONG HOY CONSULTANCY PTE. LTD.We are a leading consultancy firm seeking an experienced and skilled individual to join our team as a Food Service Delivery Specialist.


  • Singapore RANDSTAD PTE. LIMITED Full time

    OverviewOur Client is a market leader within their industry, boasting a well-established presence of over 30 years. With a rapid expansion plan, they seek an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to join their team.

  • Logistics Specialist

    12 hours ago


    Singapore OVERSEAS COURIER SERVICE (SINGAPORE) PTE. LIMITED Full time

    About the JobWe are seeking a highly skilled and physically fit individual to join our team as a Logistics Specialist responsible for bicycle delivery. This is an exciting opportunity to work with a dynamic company, Overseas Courier Service (Singapore) Pte. Limited.Job DescriptionThe successful candidate will be responsible for:Ensuring timely collection and...


  • Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    Company Overview:STAR CAREER CONSULTING PTE. LTD. is a leading consulting firm that specializes in IT service management solutions.Salary:$120,000 - $180,000 per annum, depending on experience and qualifications.Job Description:We are seeking an experienced ITSM Engineer to join our team as an IT Service Delivery Specialist. In this role, you will be...


  • Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full time

    We are seeking a highly skilled Logistics and Delivery Operations Specialist to join our team at Reliance Service Management PTE. LTD.About the RoleThe successful candidate will be responsible for ensuring standards for food quality and preparation, coordinating with logistics department for timely collection and delivery schedules, preparing daily delivery...


  • Singapore Grifols Full time

    Service Delivery SpecialistGrifols is seeking a Service Delivery Specialist to join our Diagnostic Solutions Commercial Technical Services organization. As a key member of our team, you will provide high-quality service and support to our customers, ensuring maximum uptime and efficiency of our instrumentation.Key Responsibilities:Manage and ensure quality...


  • Singapore CTC GLOBAL PTE. LTD. Full time

    At CTC GLOBAL PTE. LTD., we are seeking an exceptional IT Service Delivery Lead to join our team. As a key member of our operations group, you will be responsible for leading the IT and application support functions across all locations.Job SummaryThe IT Service Delivery Lead will oversee the management of multi-site IT or application support teams, ensuring...


  • Singapore ADVENTUS SINGAPORE PTE. LTD. Full time

    We are seeking a highly skilled Service Delivery Lead to join our team at ADVENTUS SINGAPORE PTE. LTD.About the Role:As a Service Delivery Lead, you will be responsible for leading and driving service delivery for assigned accounts. You will be accountable for the success of projects implementation for assigned contracts, managing and communicating with key...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Service Delivery Manager Job OverviewWe are seeking a skilled Service Delivery Manager to lead and manage the delivery of IT services, ensuring they align with business needs and deliver exceptional customer value.Key Responsibilities:Oversee end-to-end service delivery, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators...


  • Singapore ITCAN PTE. LIMITED Full time

    We are seeking a highly skilled IT Service Delivery Specialist to join our team at ITCAN PTE. LIMITED.About the RoleAs an IT Service Delivery Specialist, you will be responsible for providing end-user IT support, performing troubleshooting for client platform-related problems, and supporting Windows OS, office software, and other desktop-related software &...

  • Beauty Therapist

    5 days ago


    Singapore FU ZHE TANG TCM Full time

    Job OverviewFU ZHE TANG TCM is a leading provider of traditional Chinese medicine services, and we are seeking an experienced Beauty Therapist to join our team as a Service Delivery Specialist.


  • Singapore FUJITSU ASIA PTE LTD Full time

    Job OverviewWe are seeking a highly skilled IT Service Delivery Specialist to join our team at FUJITSU ASIA PTE LTD. This role is responsible for providing technical support, incident management, and problem resolution to our clients.About the RoleThe successful candidate will have a strong background in IT service delivery, with experience in working with...