Customer Service Associate
4 days ago
We are seeking a highly motivated and detail-oriented Customer Service Associate - Restaurant Operations to join our team at NEXTBEAT SINGAPORE PTE. LTD.
About the Role
This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service in a fast-paced restaurant environment. As a Customer Service Associate, you will be responsible for ensuring that our customers receive an outstanding dining experience. Your duties will include performing cashiering duties, preparing customer orders according to company standards, cleaning kitchen equipment and utensils, and maintaining a clean and hygienic kiosk area. You will also be required to assist customers with our self-ordering kiosk, perform food preparation and ingredient refills as needed, and ensure the smooth running of Kiosk operations. Additionally, you will work in a team to attain high standards of product quality & service, and be able to work independently during off-peak hours. Operation includes closing/opening & clean up. You may be required to perform other related tasks as assigned by managers and supervisors.
What We Offer
In return for your hard work and dedication, we offer a competitive salary range of SGD $2500 - $3000 per month, depending on experience. Our benefits package includes staff meal and training provided, 7 days annual leave +1 leave increment every year, and standard MOM for medical leaves. You will also have the opportunity to develop your skills and knowledge through training and professional development programs.
Requirements
To be successful in this role, you should possess excellent communication and interpersonal skills, be able to work well in a team, and have a positive attitude towards learning and growth. A Food Hygiene Cert would be advantageous but not essential. You must be willing to commit rotational shifts, weekends, and public holidays. Beginners are welcome to apply
Benefits
Our benefits package includes:
- Staff meal and training provided
- 7 days annual leave +1 leave increment every year
- Standard MOM for medical leaves
Working Hours
The working hours for this role are 6 days a week, from 7am to 2pm. This is a full-time position.
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