Luxury Beauty Expert

9 hours ago


Singapore NOVELA INTERNATIONAL PTE. LTD. Full time

About NOVELA

NOVELA International Pte. Ltd. is a pioneering premium beauty retail store in Singapore, established in 2012.

We specialize in curating international hidden gems and cult favorite products, providing consumers with an unparalleled shopping experience across all our islandwide retail stores.

Currently, we have 7 stores located at:

  • Premium outlets: Novena Velocity, Bugis Plus, Tampines 1 and PLQ
  • Outlets: IMM, Yuehwa and Waterway point

Job Title

Luxury Beauty Expert

Role Overview

We are seeking a skilled Luxury Beauty Expert to join our team

This role involves:

  1. Sales and Upselling

Identify opportunities to increase sales through effective upselling and cross-selling techniques.

Customer Service

Provide exceptional customer service, ensuring a positive and personalized experience for each client.

Product Knowledge

Maintain in-depth knowledge of various beauty brands and products, assisting customers in making informed purchasing decisions.

Inventory Management

Assist in managing deliveries, including unpacking, preparing, re-shelving or storing stock as needed.

Brand Membership Promotion

Educate customers about the benefits and value of our Brand Membership program.

Cultivating Customer Relationships

Foster strong relationships with customers to encourage word-of-mouth referrals and expand our client database.

Additional Responsibilities

Perform other duties as assigned by the Store in Charge/Store Manager.

Requirements

To be successful in this role, you will need:

  • A minimum of 3 years' experience in retail, preferably in the beauty industry.
  • The ability to work a 5-day week based on a roster, with 44 hours per week.
  • A genuine passion for the beauty and retail sectors.
  • Excellent customer service and sales skills.
  • The ability to work effectively as part of a team, demonstrating a positive attitude.

About You

You are a skilled luxury beauty expert looking for a challenging and rewarding role in the industry. Your excellent communication skills, passion for beauty products, and experience in sales and customer service make you an ideal candidate for this position.



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