Luxury Beauty Expert
9 hours ago
About NOVELA
NOVELA International Pte. Ltd. is a pioneering premium beauty retail store in Singapore, established in 2012.
We specialize in curating international hidden gems and cult favorite products, providing consumers with an unparalleled shopping experience across all our islandwide retail stores.
Currently, we have 7 stores located at:
- Premium outlets: Novena Velocity, Bugis Plus, Tampines 1 and PLQ
- Outlets: IMM, Yuehwa and Waterway point
Job Title
Luxury Beauty Expert
Role Overview
We are seeking a skilled Luxury Beauty Expert to join our team
This role involves:
- Sales and Upselling
Identify opportunities to increase sales through effective upselling and cross-selling techniques.
Customer ServiceProvide exceptional customer service, ensuring a positive and personalized experience for each client.
Product KnowledgeMaintain in-depth knowledge of various beauty brands and products, assisting customers in making informed purchasing decisions.
Inventory ManagementAssist in managing deliveries, including unpacking, preparing, re-shelving or storing stock as needed.
Brand Membership PromotionEducate customers about the benefits and value of our Brand Membership program.
Cultivating Customer RelationshipsFoster strong relationships with customers to encourage word-of-mouth referrals and expand our client database.
Additional ResponsibilitiesPerform other duties as assigned by the Store in Charge/Store Manager.
Requirements
To be successful in this role, you will need:
- A minimum of 3 years' experience in retail, preferably in the beauty industry.
- The ability to work a 5-day week based on a roster, with 44 hours per week.
- A genuine passion for the beauty and retail sectors.
- Excellent customer service and sales skills.
- The ability to work effectively as part of a team, demonstrating a positive attitude.
About You
You are a skilled luxury beauty expert looking for a challenging and rewarding role in the industry. Your excellent communication skills, passion for beauty products, and experience in sales and customer service make you an ideal candidate for this position.
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