Customer Service Representative

1 week ago

Singapore beBeeCustomerService Full time $3,200 - $4,500
Job Title: Customer Service Representative

We are seeking a skilled and friendly Customer Service Representative to assist with various tasks. The ideal candidate will have excellent communication skills, be able to multitask, and possess a positive attitude.

Key Responsibilities:
  • Front Desk Reception: Greet visitors, answer phone calls, and respond to emails in a professional manner.
  • Data Entry: Use CRM software for data management and entry.
  • Filing System: Maintain a well-organized filing system and ensure accurate documentation.
  • Customer Service: Provide exceptional customer service, addressing queries and concerns in a timely and professional manner.
  • Scheduling: Manage appointment bookings and scheduling.
Requirements:
  • Previous Experience: Previous experience in retail or telemarketing is an asset.
  • Flexibility: Able to work flexible hours, including weekends and public holidays.
  • Interpersonal Skills: Excellent interpersonal skills, with a cheerful and outgoing personality.
  • Computer Skills: Basic computer skills and proficiency in Microsoft Office.

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