Store Operations Leader
6 days ago
Parlour Group PTE. LTD. is seeking an experienced Operations Manager to lead our daily store operations. This individual will be responsible for supervising staff, scheduling shifts, promoting our services, and maintaining updated records of expenses and revenues. The ideal candidate will have proven work experience as an Operations Supervisor or Manager, excellent time management and interpersonal skills, and effective communication. Additionally, this person will facilitate cross-channel feedback, work with team leaders, and resolve production process problems.
Responsibilities
Key responsibilities include:
1. Supervising staff and scheduling shifts to ensure optimal productivity and efficiency
2. Promoting our services and maintaining updated records of expenses and revenues
3. Facilitating cross-channel feedback from customers and employees to management and executive teams
4. Working with team leaders to identify departmental needs and goals
5. Resolving any production process problems and ensuring high-quality standards are met
6. Overseeing daily store operations and conducting training sessions with staff
Requirements
To be successful in this role, you must have proven work experience as an Operations Supervisor or Manager, excellent time management, prioritization, and multitasking abilities, and strong interpersonal skills to build relationships with colleagues. Effective communication, including speaking, writing, and active listening, is essential, along with the ability to give and receive feedback and constructive criticism from various channels. A high school diploma or equivalent is preferred, and proficiency in Microsoft Office applications is required.
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