Salon Director

7 days ago

Singapore beBeeDirector Full time $60,000 - $80,000

Salon Director Job Description

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  • The Salon Director is responsible for overseeing the overall strategy and operations of a busy salon in Singapore.">
  • Key responsibilities include managing daily salon operations, ensuring smooth workflow, and maintaining high standards of customer service and satisfaction.">
  • The successful candidate will have excellent leadership skills, with experience in staff management, training, and development.">
  • They must also be highly organized, with strong time management and financial planning skills.">
  • Able to motivate and inspire a team to achieve sales targets and provide exceptional customer experiences.">
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">Key Responsibilities:">
  • ">
  • Operations Management:">
  • Oversee daily salon operations, ensuring smooth workflow and maintaining high standards of cleanliness and hygiene.">
  • Schedule and manage staff rosters to cover peak and off-peak hours.">
  • Monitor inventory of salon products, tools, and equipment.">
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  • ">
  • Customer Service:">
  • Maintain a high standard of customer service and satisfaction.">
  • Handle customer complaints and resolve issues promptly.">
  • Build and maintain relationships with regular clients.">
  • Manage appointments and walk-ins efficiently.">
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  • ">
  • Staff Management:">
  • Recruit, train, and supervise salon staff (stylists, beauticians, receptionists, etc.).">
  • Conduct performance evaluations and motivate staff to meet targets.">
  • Arrange upskilling and training programs to keep staff updated on new beauty trends.">
  • Enforce discipline, punctuality, and professionalism.">
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  • ">
  • Financial & Sales:">
  • Manage daily cash flow, sales reports, and salon expenses.">
  • Work towards meeting monthly revenue targets.">
  • Upsell and cross-sell salon services and retail products.">
  • Implement promotions, membership programs, and loyalty schemes.">
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  • ">
  • Marketing & Branding:">
  • Manage social media presence and online bookings.">
  • Collaborate with influencers or run digital marketing campaigns.">
  • Promote new treatments, services, or seasonal offers.">
  • Maintain the salon's branding and reputation in Singapore's competitive market.">
">Requirements:">
  • ">
  • Strong leadership and management skills.">
  • Excellent communication and interpersonal skills.">
  • Ability to work under pressure and meet deadlines.">
  • Highly organized and able to prioritize tasks effectively.">
  • Proficient in Microsoft Office and other software relevant to the role.">
">Benefits:">
  • ">
  • Competitive salary package.">
  • Opportunities for career growth and professional development.">
  • Beneficial employee perks and discounts.">
  • Collaborative and supportive work environment.">
">Skills: ">

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