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Service Technician

2 months ago

Singapore STRATEGIC MARKETING (S) PTE. LTD. Full time
Job Summary

We are seeking a skilled Service Technician to join our team at STRATEGIC MARKETING (S) PTE. LTD. as a key member of our technical support team.

Key Responsibilities:
  • Provide after-sales technical service on the breakdown, troubleshooting, and repair of home appliances, including refrigerators, washing machines, and wine chillers.
  • Attend to walk-in customers for technical support and handle their enquiries on technical issues.
  • Follow up on outstanding issues in a timely manner and ensure customer satisfaction.
  • Order and control spare parts as needed.
Requirements:
  • NITEC/Diploma in Electrical/Mechanical Engineering/Air-conditioning & Refrigeration.
  • Knowledge and skills in refrigerators, washing machines, and other home appliances servicing and repairs.
  • Excellent communication and interpersonal skills, with a customer-oriented approach.
  • Ability to work independently and as part of a team.
  • Computer skills with MS Office applications knowledge.
Preferred Qualifications:
  • Process class 3 driving license.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.