IT Infrastructure Manager Lead

5 days ago


Singapore HCL Singapore Pte Ltd Full time

About HCL Singapore Pte Ltd:

We are a leading IT services company seeking an experienced Infrastructure Operations Manager to join our team. As an Infrastructure Operations Manager, you will play a critical role in ensuring the smooth operation of our infrastructure and the delivery of high-quality services to our clients.

Key Responsibilities:

  • Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents, changes are responded to in adherence to established processes.
  • Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows.
  • Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines.
  • Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improvement of the infrastructure for better user experience.

Requirements:

  • Degree in Computer Science, Information Systems, related discipline or equivalent experience.
  • Minimum 5 years of relevant work experience in a similar role, with Patching/Vulnerability management lead experience as a mandatory requisite.
  • Broad knowledge of infrastructure technologies, trends and strategy.
  • Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plans.
  • Working experience in Windows/LINUX Operating System, Database, Networking, Virtualization and DWP environments.

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