Customer Service Professional in Data Collection

4 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Job Overview

PERSOLKELLY SINGAPORE PTE. LTD.

Salary Information

The estimated salary for this role is approximately SGD $3000 per month, considering the job requirements and Singapore's cost of living.

Job Responsibilities
  • We are seeking a reliable Call Centre Agent to conduct survey interviews via outbound calls and field visits to collect timely and accurate data from corporate companies and establishments.
Key Performance Indicators (KPIs)
  • The successful candidate will be responsible for compiling, recording, and inputting survey returns and data accurately into the system.
  • Data verification of completed survey cases will be conducted to ensure accuracy and reliability of data.
  • Maintaining strong relationships with respondents throughout the project period is crucial.
  • The agent must ensure that given KPIs are met based on the project timeline.
  • Status reports will be provided to the supervisor on a regular basis.
Requirements and Qualifications
  • A minimum of 2 years of experience in administrative and customer service roles is required.
  • Prior experience in a call center environment is beneficial.
  • The ideal candidate can work in a fast-paced environment, meet assigned targets/KPIs, and possess excellent verbal and written communication skills.
  • Proficiency in MS Office, especially Excel, is necessary.
Benefits and Opportunities

This role offers a great opportunity to work with a reputable company, develop your skills, and expand your professional network.

About Us

PERSOLKELLY SINGAPORE PTE. LTD. is a leading recruitment agency dedicated to providing top talent to various industries.


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