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Food and Beverage Supervisor

3 weeks ago

Singapore BISTRO ONETHIRTYSIX (WHAMPOA) PTE. LTD. Full time
Job Summary

The Customer Service Manager will lead the customer-facing team at BISTRO ONETHIRTYSIX (WHAMPOA) PTE. LTD. to deliver exceptional customer experiences. This role requires strong leadership and communication skills, as well as the ability to work well under pressure and think critically.

Key Responsibilities
  • Develop and implement effective customer service strategies to drive business growth and improve customer satisfaction.
  • Train and manage staff members to ensure they have the necessary skills to provide excellent customer service.
  • Manage customer complaints and concerns in a professional and courteous manner.
  • Collaborate with other departments to ensure seamless operations and meet business objectives.

Requirements
• Strong leadership and communication skills
• Ability to work well under pressure
• Excellent problem-solving skills
• Strong knowledge of customer service principles and practices

About Us
BISTRO ONETHIRTYSIX (WHAMPOA) PTE. LTD. is a dynamic restaurant company dedicated to providing exceptional dining experiences. We are committed to excellence in all aspects of our operations and strive to build strong relationships with our customers, partners, and employees.