NRI Banking Head

2 days ago


Singapore ICICI BANK LIMITED Full time

ICICI BANK LIMITED is seeking a highly skilled and experienced professional to fill the position of NRI Banking Head - Singapore Branch Leader. This role offers an excellent opportunity for individuals who are passionate about leadership, customer service, and business development.

About the Role

The NRI Banking Head - Singapore Branch Leader will be responsible for leading the team in delivering exceptional customer experience, driving business growth, and ensuring compliance with regulatory requirements. The ideal candidate will have a strong understanding of Indian banking and regulatory landscape, as well as experience in managing teams and developing business strategies.

Main Responsibilities:
  • Leadership and Team Management:
    • Lead a team of Relationship Managers, Branch Manager(s), and Customer Service Managers in enhancing new and existing customer relationships.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Customer Service and Experience:
    • Ensure seamless customer service delivery through effective management of customer complaints and feedback.
    • Collaborate with internal stakeholders to resolve customer issues promptly.
  • Business Development and Growth:
    • Develop and execute business plans to increase market share and revenue growth.
    • Identify opportunities for cross-selling and upselling products to customers.
  • Compliance and Risk Management:
    • Ensure adherence to regulatory requirements and company policies.
    • Implement risk management strategies to mitigate potential risks and threats.
Requirements:
  • 8+ years of experience in banking, preferably in retail and private banking.
  • Strong understanding of Indian banking and regulatory landscape.
  • Experience in managing teams and developing business strategies.
  • Excellent communication and interpersonal skills.

ICICI BANK LIMITED offers a competitive salary package, including a base salary of $120,000 - $180,000 per annum, plus bonuses and benefits. We also provide opportunities for professional growth and development, as well as a dynamic and inclusive work environment.


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