ICT Strategic Advisor
6 days ago
Kindergarten International Group is seeking an experienced ICT Strategic Advisor to join our team. As a key member of our organization, you will be responsible for ensuring the efficiency and effectiveness of our information technology systems and infrastructure.
Job Summary
We are looking for a highly skilled Technology Infrastructure Manager to oversee the development and implementation of our ERP system. The successful candidate will have strong knowledge of ICT systems, including hardware, software, and network devices, as well as excellent problem-solving and analytical skills.
Key Responsibilities
Assist the Head of ICT to ensure the efficiency and effectiveness of the organization's information technology systems and infrastructure.
• Provide technical support, monitor system performance, and assist in the development and implementation of ICT policies and procedures.
• Manage remote teams and ensure that team members are working effectively and efficiently.
• Oversee the development and implementation of the organization's ERP system.
• Assist the Head of ICT to plan, implement, and manage the organization's information technology systems and infrastructure.
• Provide technical support to end-users, which includes troubleshooting, resolving hardware and software issues, and maintaining user accounts.
• Monitor system performance and identify and resolve problems in a timely manner.
• Assist in the development and implementation of ICT policies and procedures to ensure the security and integrity of the organization's data.
• Ensure compliance with regulatory requirements related to information technology.
• Manage the organization's ICT assets, including hardware, software, and network devices.
• Assist in the selection and procurement of new technology solutions.
• Develop and maintain relationships with vendors and service providers.
• Provide training to end-users on ICT systems and processes.
• Manage and lead remote teams, including setting goals, monitoring progress, and ensuring team members are working effectively and efficiently.
• Ensure effective communication with remote teams, including regular check-ins and video conferencing to facilitate face-to-face communication.
• Establish clear expectations and goals for remote team members and use project management tools to help track progress and ensure accountability.
• Foster teamwork among remote team members and encourage collaboration on projects.
• Provide support to remote team members, including training, equipment, software, or access to technical support.
• Recognize and reward success among remote team members to help motivate them to continue working hard and contributing to the team's success.
• Understand cultural differences among remote team members and adapt management style accordingly.
• Trust and empower remote team members to make decisions and work independently while providing feedback and guidance as needed.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of ICT systems, including hardware, software, and network devices.
• Knowledge of industry best practices in ICT management, security, and compliance.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, including experience managing remote teams.
• Project management experience, including experience with ERP development and implementation.
• Ability to work independently and as part of a team.
Working Conditions
This is a full-time position, typically Monday to Friday, with occasional after-hours work required. Work will be primarily in an office environment but may also require some travel to other locations. May be required to lift or move equipment weighing up to 50 pounds.
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