Coffee Shop Operations Manager

1 week ago


Singapore beBeeSupervisor Full time $3,000 - $5,000

Job Opportunity:

As a Coffee Shop Assistant Supervisor, you will oversee the daily operations of our establishment, ensuring efficient service and high-quality products. Your primary responsibilities include managing staff, maintaining a clean and organized work environment, handling customer complaints, and performing administrative tasks as needed.

Main Responsibilities:

  1. Work independently to ensure smooth day-to-day operations
  2. Train and manage staff to maintain high standards of service and quality
  3. Prepare traditional coffee, tea, and beverages to meet customer expectations
  4. Resolve customer complaints in a professional and courteous manner
  5. Manage cash collection and handle POS machine transactions
  6. Ensure adequate stock levels and maintain accurate closing stocks
  7. Maintain a clean and hygienic work environment at all times
  8. Assist with administrative tasks as required

Requirements:

  1. Punctuality and reliability
  2. Excellent verbal and written communication skills
  3. Strong work ethics and ability to multitask
  4. Ability to work under pressure and in a fast-paced environment
  5. Oversee the entire coffee shop operation to ensure seamless service

Preferred Skills:

  • Coaching and training
  • Visual merchandising
  • Housekeeping and organization
  • Interpersonal and communication skills
  • Cashiering and inventory management
  • Retail sales and selling
  • Customer service and relations


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