Coffee Service Specialist
4 weeks ago
JOB SCOPE
Encourages coffee enjoyment by informing patrons; marketing coffee and coffee preparation tools, Related accessories, and supplies; crafting and serving an assortment of coffee beverages, alongside baked goods. Greets customers by identifying their coffee preferences and requirements. Informs customers by showcasing and clarifying the coffee beverage menu; addressing inquiries. Promotes coffee sales by detailing distinctions in coffee varieties and brewing equipment; demonstrating operational methods for brewing devices. Prepares and serves coffee beverages by adhering to established recipes and preparation methods for drinks, including espresso, espresso lungo, caffe latte, and cappuccino. Manages inventory by restocking coffee bean supplies; organizing coffee brewing apparatus; ensuring availability of supplies, pastries, and baked goods for the coffee bar. Ensures equipment functionality by following operational guidelines; diagnosing malfunctions; maintaining inventory; performing routine maintenance; coordinating repairs. Upholds a safe and hygienic work environment by complying with organizational standards and health regulations. Enhances quality outcomes by analyzing, assessing, and refining processes; implementing improvements; maintaining and elevating the aesthetic of the store and coffee bar.JOB REQUIREMENTS
Relevant experience in a comparable position and setting Familiarity with the industry Proficient command of the English language Present a polished, professional appearance. Willingness and capability to work varied shifts. Understand customer demographics; their expectations and how to effectively manage their service experience to foster repeat business. Ensure adherence to procedures at all times. Possess a solid understanding of the restaurant and hospitality sector. Be steadfast in meeting company standards. Marina Bay Sands is dedicated to fostering a diverse, equitable, and inclusive workforce, providing equal opportunities as we expand our talent pool to align with our growth objectives in Singapore.
Our team members are committed to adhering to all rules, regulations, policies, and procedures, including the standards of conduct and business ethics of the Company.
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