Housekeeping Operations Manager

14 hours ago


Singapore MARINA BAY SANDS PTE. LTD. Full time

Job Title: Hotel Housekeeping Director

About Marina Bay Sands Pte. Ltd.

We are a leading hospitality company that provides exceptional guest experiences in Singapore and beyond. Our team is dedicated to delivering unparalleled service, quality, and innovation in every aspect of our operations.

Job Summary

We are seeking an experienced Hotel Housekeeping Director to join our team at Marina Bay Sands Pte. Ltd. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our housekeeping department, ensuring that our guests receive the highest level of cleanliness and comfort in their rooms.

About the Role

The Hotel Housekeeping Director will report directly to the Assistant Director of Housekeeping and will be responsible for:

  • Managing a team of housekeeping supervisors and coordinators to ensure efficient and effective room cleaning services;
  • Developing and implementing housekeeping policies and procedures to maintain high standards of cleanliness and guest satisfaction;
  • Conducting regular inspections to ensure compliance with hotel standards and regulations;
  • Collaborating with other departments to resolve guest complaints and concerns;
  • Maintaining accurate records and reports on housekeeping performance and guest feedback.
Requirements

To be successful in this role, you will need:

  • A minimum of 3 years of experience in a supervisory or management position in a five-star hotel housekeeping department;
  • Strong leadership and communication skills to motivate and manage a team;
  • Excellent problem-solving and analytical skills to identify areas for improvement and implement solutions;
  • A college diploma or university degree in Hotel Management or a related field;
  • Fluent English language skills (written and spoken) and ability to communicate effectively with colleagues and guests;
  • A strong understanding of hospitality industry trends and best practices.
What We Offer

As a valued member of our team, you will enjoy a competitive salary range of SGD $6,500 - SGD $8,000 per month, depending on your experience and qualifications. You will also have access to a range of benefits, including:

  • A comprehensive health insurance plan;
  • A retirement savings plan;
  • A flexible paid time-off policy;
  • Professional development opportunities to enhance your skills and knowledge;
  • A dynamic and supportive work environment that encourages collaboration and innovation.


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