Student Support Coordinator

1 day ago


Singapore NANYANG INSTITUTE OF MANAGEMENT PTE LTD Full time

About Nanyang Institute of Management

Nanyang Institute of Management PTE LTD is a leading education provider in the region, established in 2001. We pride ourselves on nurturing our students and achieving academic excellence.

Job Overview:

We are seeking a skilled Student Support Coordinator to join our team. The successful candidate will be responsible for administering student admissions, withdrawals, course completions, attendance tracking, and payment processes.

Key Responsibilities:

  • Manage front desk operations, attend to walk-in customers, and respond to student inquiries, feedback, complaints, and requests.
  • Coordinate school administrative matters between different departments and provide assistance to the Head of Department and lecturers as needed.
  • Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies.
  • Perform other tasks as directed by the Department Manager or Vice President, Academic.

Requirements:

  • Diploma or GCE 'A' level holder.
  • Two years of relevant working experience in an international private education institution.
  • A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
  • Effective interpersonal and communication skills, both verbal and written.

What You'll Bring:

  • Customer Service Oriented
  • Microsoft Office
  • Interpersonal Skills
  • Relationship Management

Estimated Salary: SGD 35,000 - 45,000 per annum, depending on qualifications and experience.



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