Quality Assurance and Compliance Manager
3 days ago
As a Quality Assurance and Compliance Manager at SUPER BEAN INTERNATIONAL PTE LTD, you will play a pivotal role in ensuring that our products and services meet the highest standards of quality and compliance. We are looking for an experienced professional to oversee our quality assurance processes and ensure that they align with industry best practices and regulatory requirements.
Responsibilities- Quality Assurance: Develop, implement, and maintain quality assurance standards and procedures that align with company goals and industry best practices.
- Auditing: Conduct regular audits and inspections of operational processes to ensure compliance with food safety, hygiene, and quality standards.
- Analysis and Reporting: Analyze quality performance data and generate reports to identify areas for improvement.
- Investigation and Corrective Action: Investigate quality issues and customer complaints, determine root causes, and implement corrective actions.
- Collaboration and Communication: Collaborate with department heads and staff to ensure quality standards are upheld consistently across all outlets or departments.
- Regulatory Compliance: Ensure compliance with local and national regulations related to health, safety, and environmental standards.
- Risk Management: Implement Workplace Safety and Health Policy practices and ensure that all stores comply with all MB policies and guidelines.
- Reporting: Attend scheduled departmental meetings as required and prepare reports (daily/weekly/monthly) as stipulated by management.
- Education: Degree in Hospitality or related field preferred.
- Experience: Proven Audit experience, preferably in the F&B or services-related industry, with at least 6 years of working experiences with managerial or supervisory capacity.
- Skillset: Excellent communication, presentation, and interpersonal skills, proven leadership skills, ability to operate independently, proactive, insightful, independent thinker, highly efficient, refined attention to detail, good problem-solving skills, extremely organized, goals-oriented, outstanding written and verbal communication skills, strong and confident presentation style.
We offer a competitive salary of SGD $60,000 per annum, plus benefits and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional quality and service, please submit your application.
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