Digital Operations Director

3 days ago


Singapore Gruppe Louis Vuitton Full time
Job Summary

We are seeking an experienced Digital Operations Director to join our team in South Asia. As a key member of the omnichannel team, you will be responsible for supporting the rollout of digital projects and overseeing the overall project management across all operational areas of the project.

Responsibilities:
  • Lead omnichannel projects across South Asia by aligning with multiple stakeholders, from initiation and execution to delivery and hypercare. (including matters related to e-commerce platform, order to cash, client services, logistics, payments)
  • Prepare testing scenarios and coordinating user acceptance tests execution, including order placement (checkout, payment, etc.)
  • Support on digital launch preparation for both technical & operation aspects, to lead User Ability Testing (UAT) and identify key website defectives to optimize online purchase experience.
  • Set up Standard of Procedures (SOP) for E-commerce operations on the process of digital order management; product return & refund; packaging & delivery.
  • Manage order management team and vendors to maintain E-commerce order management executions including knowledge sharing and coaching.

This role requires a strong analytical mindset, excellent communication skills, and the ability to collaborate with cross-functional teams with different objectives and culture.



  • Singapore Pinpoint Asia Full time

    We are looking for a Digital Asset Operations Director to lead the continued growth and innovation of our platform in the institutional client space. As a key member of the operations team, you will be responsible for formulating and executing strategies to drive a significant increase in institutional customers, transaction volume, and revenue.Your key...


  • Singapore SFA Singapore Food Agency Full time

    SFA Singapore Food Agency is seeking a highly skilled Director to lead our digital transformation initiatives. The ideal candidate will have 12+ years of experience in strategy, planning, and/or transformation, with 5+ years in a supervisory position preferably in the public sector.Job DescriptionThe Director will oversee key data systems/projects throughout...


  • Singapore Vertis Digital Full time

    Project Manager RoleThe Junior Project Manager will play a critical role in the success of our projects at Vertis Digital. This includes assisting senior project managers in developing project plans, timelines, and budgets. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work collaboratively with...


  • Singapore This Is An IT Support Group Full time

    Job Description:This Is An IT Support Group is seeking a highly skilled Digital Marketing Director to join our team. The ideal candidate will have extensive experience in digital media advertising and strong analytical skills with knowledge of the global/regional media landscape.The Digital Marketing Director will be responsible for operationalising our...


  • Singapore Salt Digital Recruitment Full time

    We are seeking an experienced APAC Regional Program Management Director to join our team at Salt Digital Recruitment.The successful candidate will be responsible for directing partnerships programs and projects in the APAC region, ensuring timely delivery and excellent results.This role requires 5+ years of experience in the music industry, including in a...


  • Singapore This is an IT support group Full time

    Digital Marketing Director Job SummaryWe are seeking a Digital Marketing Director to lead our digital marketing efforts and drive business growth through innovative campaigns and strategies.Your key responsibilities will include:Develop and execute digital marketing strategies that achieve business objectives.Manage digital marketing budgets to ensure...


  • Singapore Salt Digital Recruitment Full time

    Company OverviewSalt Digital Recruitment is a global talent acquisition agency providing expert recruitment services to companies in the digital sector.


  • Singapore Salt Digital Recruitment Full time

    Company Overview:">Salt Digital Recruitment is a well-established recruitment agency with a strong presence in the technology industry. Our team has extensive experience in placing top talent in various roles, and we are committed to providing exceptional service to our clients.">Job Description:">We are seeking an experienced Business Analyst to join our...


  • Singapore Schneider Electric Full time

    We are seeking a Digital Services Director to join our team at Schneider Electric. As a Customer Success Manager, C&SP, you will be responsible for driving customer success by understanding their business needs and ensuring solutions are aligned to their objectives.Your Mission:The Customer Success Manager will be responsible for managing and nurturing...


  • Singapore FedEx Group Full time

    Career Opportunity:The FedEx Group is seeking a highly motivated and experienced Digital Marketing Director to join our team in the Asia Pacific region. The ideal candidate will have a strong background in digital marketing, marketing automation, and data analytics, with excellent leadership and collaboration skills. As a Digital Marketing Director, you will...


  • Singapore This is an IT support group Full time

    Job Description**Overview**This is an IT support group seeking a skilled Digital Marketing Director to lead our digital advertising efforts. As a key member of the team, you will be responsible for operationalising our global always-on digital advertising portfolio.Responsibilities:Ensure operational excellence to achieve desired marketing objectives and...


  • Singapore Cognizant Full time

    In this role as Digital Services Director at Cognizant, you will be responsible for driving digital transformation through strategic leadership and technical expertise.Providing vision and direction for cloud-based digital services.Leveraging industry trends and best practices to drive innovation.Fostering collaboration across departments to deliver business...


  • Singapore Comfort Transportation & CityCab Full time

    Job DescriptionThe Digital Marketing Director at Comfort Transportation & CityCab is responsible for developing and executing innovative marketing strategies to drive business growth and enhance client engagement. Key responsibilities include designing and managing loyalty programs, creating targeted campaigns to increase participation, and analyzing data to...


  • Singapore CONVERTIUM PTE LTD Full time

    Roles & ResponsibilitiesFounded in 2001, Convertium is a full-spectrum digital agency. We help clients solve business problems with User-first thinking and design.The DIGITAL ART DIRECTOR (DAD) position at Convertium is suitable for a senior digital designer with a strong portfolio of web designs at the intersection of beauty and utility.You must also have...


  • Singapore CONVERTIUM PTE LTD Full time

    Roles & ResponsibilitiesFounded in 2001, Convertium is a full-spectrum digital agency. We help clients solve business problems with User-first thinking and design.The DIGITAL ART DIRECTOR (DAD) position at Convertium is suitable for a senior digital designer with a strong portfolio of web designs at the intersection of beauty and utility.You must also have...


  • Singapore MTC CONSULTING PTE. LTD. Full time

    Director of Operations Job Description We are seeking an experienced Director of Operations to lead and develop high-performing operations teams across the Middle East and Asia. This critical leadership role will oversee regional maintenance activities, drive operational efficiency, and ensure effective execution of service delivery to customers in the...


  • Singapore RUSEMONKI PTE LTD Full time

    The Digital Marketing Director is responsible for leading the development and execution of digital marketing strategies to generate brand awareness and drive market growth.This role involves managing all day-to-day digital marketing tasks, including social media management, email marketing, and SEO/SEM. The ideal candidate will have a proven track record of...


  • Singapore Apt Resources Full time

    Apt Resources seeks an experienced Experience Design Director - Digital to join the team of one of their esteemed clients in the airline industry in the GCC region.In this role, you will lead and manage the Customer Experience Design-Digital team, focusing on designing, implementing, and optimizing digital experiences for customers across various...


  • Singapore PSA International Full time

    At PSA International, we are seeking an exceptional Regional Operations Director to lead our APAC operations. The successful candidate will oversee daily laboratory operations, ensuring seamless functionality and safety compliance.Key Responsibilities:• Oversee the day-to-day operational activities in the region.• Provide technical expertise and...


  • Singapore PSA International Full time

    About Us:PSA International is a global logistics company with a presence in multiple markets. We offer a range of services including terminal operations, cruise and project cargo handling, and more. As a director of digital product development, you will play a key role in shaping our digital strategy and driving business growth through innovative products...