Theatre Operations Coordinator
3 days ago
The Star Performing Arts Centre is seeking a skilled Theatre Operations Coordinator to join our team.
This is a dynamic and challenging role that requires exceptional organizational, communication, and problem-solving skills. As the primary point of contact for event enquiries, you will be responsible for providing top-notch customer service, coordinating ticket sales, and ensuring seamless event operations.
We are looking for a motivated and detail-oriented individual who can thrive in a fast-paced environment. If you have experience in administration, event management, or customer service, we encourage you to apply.
Responsibilities- Event Enquiries: Respond to event and tour enquiries received online and via hotline, providing accurate information and resolving issues promptly.
- Ticket Sales: Assist with updating StarTix Website content, generating sales and ticketing reports, and liaising with ticketing agents and event organizers.
- Administrative Duties: Perform administrative tasks, including tickets issuance, tour bookings, casual rostering, payroll, and managing venue's Lost & Found inventory and reports.
- Training and Development: Assist in planning and executing FOH's yearly refresher and recruitment trainings, and updating departmental policies and procedures.
- Experience: Relevant working experience in admin, event operations, front-of-house, customer service, and/or similar capacity is preferred.
- Tech Savviness: Proficiency in Microsoft Office applications and ability to handle devices comfortably.
- Communication Skills: Possess good interpersonal and communication skills, able to work in a fast-paced environment, and manage a large pool of casuals.
- Irregular Hours: Must be able to work irregular hours, shift duties, and on weekends.
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