Senior Cloud Infrastructure Engineer

7 days ago

Singapore beBeeProduction Full time $150,000 - $200,000
Job Summary:

We are seeking a highly skilled and experienced Production Support Engineer to join our team. This role will be responsible for providing level 2/3 production support for Java/web-based applications, primarily in banking environments. The successful candidate will have a strong background in Linux/AIX/UNIX, Windows Servers, and cloud platforms (AWS, Azure), as well as experience with WebSphere, WebLogic, Apache Tomcat, and VMware.

Key Responsibilities:
  • Monitor, troubleshoot, and resolve application and infrastructure issues promptly.
  • Perform root cause analysis and post-resolution follow-ups for incidents.
  • Participate in disaster recovery drills and major incident investigations.

· Generate and maintain reports based on ticket metrics and application performance.

· Coordinate and execute infrastructure maintenance activities including patching, upgrades, and deployments.

· Manage and maintain Docker containers and batch jobs.

· Conduct regular health checks and performance monitoring using tools and scripts.

· Maintain documentation for technical procedures, incident handling, and change management.

  • Support CI/CD pipelines and DevOps practices for application releases and change requests.
  • Ensure SIT and UAT approval processes are completed.

· Collaborate with developers, project teams, vendors, and infrastructure teams to ensure seamless operations.

· Drive effective communication between business and technology regarding production service reliability and performance.

  • Champion production resilience and availability.
  • Drive the implementation of Site Reliability Engineering (SRE) methodologies.

Requirements

Required Skills & Experience:

  • Minimum 10 years of experience in production support, system administration, or application support roles.
  • Strong knowledge of Linux/AIX/UNIX, Windows Servers, and cloud platforms.
  • Proficient in SQL, MySQL, MariaDB, and database batch scripting.
  • Experience with WebSphere, WebLogic, Apache Tomcat, and VMware.
  • Familiarity with monitoring tools, log analysis, and performance tuning.
  • Hands-on experience with DevOps tools and CI/CD pipelines.
  • Strong communication and problem-solving skills.
  • Ability to work in high-pressure environments and manage multiple priorities.

Education & Certifications:

  • Bachelor's Degree in Science (Computer Science) or related field.

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