Client Solutions Expert

2 weeks ago

Singapore beBeeClient Full time $80,000 - $120,000

Job Opportunity: Client Solutions Consultant

At our organization, we are seeking a seasoned professional to join our team as a Client Solutions Consultant. This role presents a unique opportunity to make a meaningful impact by providing exceptional service and expertise to clients.

We are looking for an individual who is passionate about delivering results-driven solutions and has a strong background in client-facing roles.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders.

Key Responsibilities:

  • Act as the primary contact for assigned client relationships and establish high-touch client service through proactive interaction.
  • Coordinate and lead training presentations with partners and clients, at our office and at client site.
  • Participate in management meetings, presentations and/or sales demonstrations as required.
  • Manage the release of new products or product updates and system changes to assigned relationships and provide feedback to Product teams where necessary to aid product development.
  • Work with clients to understand any gaps in technology/reporting, initiate project development, communicate and monitor implementation plan to ensure that the product/report enhancements meet client expectations.
  • Serve as the liaison between the client, change management and the development teams.
  • Perform user acceptance testing for the newly developed custom reporting and/or applications.
  • Stay up-to-date with industry trends and best practices to continuously improve services offered to clients.

About Us:

We are a leading global financial institution with a rich history dating back over 130 years. Our mission is to deliver innovative financial services and guidance to individuals, families, and institutions worldwide.

As a valued member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for excellence and commitment to outstanding client service.

Benefits:

  • A competitive salary package
  • A comprehensive benefits program
  • Ongoing training and professional development opportunities
  • The chance to work on challenging projects and contribute to business growth

What We're Looking For:

• Strong background in client-facing roles

• Excellent communication and interpersonal skills

• Ability to effectively interact with diverse stakeholders

• Strong problem-solving and analytical skills

• Ability to work independently and as part of a team

• Strong attention to detail and organizational skills

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