Product Associate
3 weeks ago
Job Summary
The Product Associate (Ecommerce) will be working within the products division of FairPrice Group, supporting the team in day-to-day administrative tasks. This role will involve working closely with the product director, GCM, and category manager/executives to provide administrative support.
Key Responsibilities
- Collaborate with the buying team to liaise with suppliers for product inquiries, including listing, samples, and image acquisition.
- Responsible for maintaining and submitting product and promotion listings in the FPON platform.
- Perform administrative tasks such as form submission to relevant departments and email correspondence with suppliers.
- Support buyers in following up on tasks, including clearing free goods in warehouse and aging stocks.
- Assist buyers with Market Place matters, such as following up with sellers on SKU unhiding and seller inquiries.
- Support buyers in handling customer service feedback through Zen Desk tickets.
- Assist buyers in following up with MP sellers on stock availability for B2B inquiries.
- Perform any additional ad-hoc tasks as required.
Requirements
- Proficiency in Excel and Google Suite (e.g., Google Sheets).
- Experience in FMCG, retail, or ecommerce is highly desirable.
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