Executive Quality Assurance Leader

We are seeking an experienced professional to lead our quality assurance efforts. As a Director of Quality, you will be responsible for developing and implementing strategic plans to ensure technical quality assurance, control systems, and roadmaps meet customer, supplier, and company quality goals and objectives.

You will provide governance and support to multiple sites and/or corporate Quality Management System effectiveness and efficiencies. Your role will include providing quality vision and governance systems, aligned with site operations leaders, and scope includes implementation of standards, review of methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of products.

You will participate in reviewing engineering designs to contribute quality requirements and considerations, assist product support areas in gathering and analyzing data, and be responsible for all assigned site quality functions and (quality, delivery, cost) results.

Additionally, you will have indirect oversight of site quality heads, provide training, mentoring, and governance for the Site Quality teams. You will ensure operations, sales, and engineering teams follow standards and processes of both UCT and our customers.

• Governance, audit, and review of a regional Quality organization and function: Product, Customer, and Supplier Quality to meet/exceed company goals and objectives.
• Drives programs at strategic level for ISO 9001 results and partners with Site Operations Heads to drive effective performance.
• Partner with Site Operations Heads and corporate functions to set & meet quality objectives.
• Supports the sites with Resource (Personnel & equipment) quality teams at each site to support the company objectives. Oversight to ensure quality is adequately staffed and supported.
• S supports the effective regional internal audit team to drive business process compliance, effectiveness, and site to site consistency to meet/exceed UCT and Customer QMS assessment goals & objectives.
• Establish and maintain customer relationships to resolve site quality issues escalated from site operations leaders. Ensure the sites do closure on customer issues. Present to Customers on quality topics as escalated /needed.
• Partner with SMT Head to maintain acceptable supplier relationships. Ensure Site Quality Heads have adequate support from SMT to meet/exceed company goals.
• Lead and govern strategic quality cost reduction activities. Examples include inspection reduction program, building quality into operations, assess cost of quality metrics and drive appropriate activities.
• Lead organization in critical thinking (8D and project management), in the understanding and application of quality tools, disciplines and methods to develop organizational effectiveness, to improve operational results, to continually improve team work across the organization.
• Provide leadership in key process indicator (KPI) definition, structure, and the effective use of measurement data/results to drive alignment and results in multi-site organization. Organize routine operational review processes.
• Lead & govern projects across the sites to align business processes, drive QMS efficiencies, and to produce consistent, predictable, and acceptable results.
• Participate in cross-functional teams (and cross-site) to drive quality initiatives.
• C coaches, mentors, develops, and at times leads training on quality methods & processes

Strong working knowledge of Statistical data analysis, and ability to analyze data to present information. Experience and effective capabilities with ISO 9001 and continuous improvement methods (8D). Critical thinking skills, (expert at 8D) ability to understand complex issues and problems, and develop plans to address both internal, supplier and customer needs and objectives.

Strong strategic abilities with proven track results, with ability to deep dive to tactical issues when needed. Must have effective leadership skills. Strong communication skills, team, individual, written, verbal, listening, and presentation. Team skills, leadership without control, influence and coaching skills are critical to the success of this position. Multiple site leadership.

We offer a competitive compensation package, including benefits such as health insurance, retirement plan, and paid time off. We also provide opportunities for professional growth and development, including training and education assistance.

This role requires a minimum of 10+ years of experience as a Director, highly preferred. Experience in quality and manufacturing systems and techniques including ISO 9001, SPC, TQM and customer/supplier management required. Multi-site leadership required. Cross-functional skills with experience in other areas preferred. 10+ years direct management. Overnight travel may be required up to 30% of the time.

We are proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.