Beauty Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Beauty Service Representative. This is a part-time position available at FRESVER REBIRTH PTE. LTD.
### Responsibilities
- As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all clients receive a high-quality experience.
- You will be required to follow up on client requests, appointments, and inquiries in a prompt and professional manner.
- An important aspect of this role is making cold calls and following up with new leads provided by the company.
- You will also be responsible for reconfirming client appointments 24 hours prior to their treatment.
- A further responsibility is to follow up with clients after their treatment to ensure their satisfaction.
- In addition, you will be accountable for maintaining high cleanliness standards at the reception area and ensuring that invoices and services are rendered accurately.
- Daily data entry for customers and staff is also an essential part of this role, along with generating daily reports.
- Administrative duties such as filing, inventory control, and preparing documents will also be undertaken.
### Requirements
- To be successful in this role, you will require at least 2 years' experience in a beauty spa environment and excellent communication skills.
- A strong ability to work independently in a fast-paced environment with minimal supervision and multitask efficiently is also essential.
- Additionally, you must be willing to work flexible retail hours including weekends and public holidays.
### Salary and Benefits
This part-time position offers a competitive hourly rate between $15 and $18 per hour.
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