Service Ambassador

4 weeks ago


Singapur, Singapore Singtel Full time

At Singtel, we're committed to empowering every generation. Our mission is to foster a work environment that's equitable, forward-thinking, and inclusive. As a Service Ambassador, you'll be part of a diverse workforce that creates positive impact and a sustainable future for all.

Key Responsibilities

  • Handle express check-outs for non-contracting transactions, such as accessories sales
  • Ensure minimal waiting and handling time for express check-outs
  • Promote accessories, prepaid cards, and telephony sales
  • Attend to simple sales enquiries
  • Assist Concierge in Queue Management and Store Navigation
  • Ensure customers receive their queue tickets expeditiously
  • Issue appointment bookings with queue tickets
  • Assist customers in navigating the store
  • Support Concierge in promoting Digital Onboarding and Self-Service capabilities
  • Assist customers with MSTA onboarding
  • Help customers use Self-Kiosk
  • General Cashiering and Administrative duties:
  • Handle point-of-sale collections
  • Tally daily sales takings
  • Support Retail Managers in Administrative duties

Requirements

  • Min 'N' Level and above
  • Bonus for sales or customer service experience
  • Basic MS Office skills
  • Comfortable working on shifts and weekends/PH
  • Entry-level graduates welcome to apply

Benefits

  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

Your Career Growth Starts Here. Apply Now.

We're committed to a safe and healthy environment for our employees and customers. All prospective employees will be required to be fully vaccinated.



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