Guest Services Ambassador

1 day ago


Singapore Shangri-La Full time

Overview

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At Shangri-La, we pride ourselves on delivering exceptional guest experiences that exceed expectations.

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About the Role

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We are seeking a skilled and charismatic Guest Services Ambassador to join our front office team.

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Key Responsibilities

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  • Takes pride in being a hotelier with a passion for delivering world-class service.">
  • Preferably has relevant hospitality experience with a proven track record of success.">
  • Loves interacting with guests from diverse backgrounds and cultures.">
  • Enjoys working as part of a collaborative team environment.">
  • Has a can-do attitude with a strong focus on providing solutions-driven service.">
  • Is a self-starter with excellent communication skills and attention to detail.">
  • Enjoys crafting personalized experiences that meet or exceed guest expectations.">
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Requirements

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To be successful in this role, you will require:

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  • A minimum of 1 year's experience in a similar hospitality role.">
  • Excellent communication and interpersonal skills.">
  • Ability to work effectively in a fast-paced environment.">
  • Strong problem-solving skills with a customer-centric approach.">
  • Diploma or degree in Hospitality or a related field (an asset).">
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What We Offer

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In return for your hard work and dedication, we offer:

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  • An estimated annual salary range of $55,000 - $65,000 depending on experience and qualifications.">
  • A comprehensive benefits package including medical, dental, and vision coverage.">
  • Opportunities for career growth and professional development within the company.">
  • A dynamic and supportive work environment with a positive team culture.">
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About Us

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Shangri-La is a leading hospitality brand with a commitment to excellence and customer satisfaction.



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