Guest Services Ambassador
1 day ago
Overview
">At Shangri-La, we pride ourselves on delivering exceptional guest experiences that exceed expectations.
">About the Role
">We are seeking a skilled and charismatic Guest Services Ambassador to join our front office team.
">Key Responsibilities
">- ">
- Takes pride in being a hotelier with a passion for delivering world-class service.">
- Preferably has relevant hospitality experience with a proven track record of success.">
- Loves interacting with guests from diverse backgrounds and cultures.">
- Enjoys working as part of a collaborative team environment.">
- Has a can-do attitude with a strong focus on providing solutions-driven service.">
- Is a self-starter with excellent communication skills and attention to detail.">
- Enjoys crafting personalized experiences that meet or exceed guest expectations.">
Requirements
">To be successful in this role, you will require:
">- ">
- A minimum of 1 year's experience in a similar hospitality role.">
- Excellent communication and interpersonal skills.">
- Ability to work effectively in a fast-paced environment.">
- Strong problem-solving skills with a customer-centric approach.">
- Diploma or degree in Hospitality or a related field (an asset).">
What We Offer
">In return for your hard work and dedication, we offer:
">- ">
- An estimated annual salary range of $55,000 - $65,000 depending on experience and qualifications.">
- A comprehensive benefits package including medical, dental, and vision coverage.">
- Opportunities for career growth and professional development within the company.">
- A dynamic and supportive work environment with a positive team culture.">
About Us
">Shangri-La is a leading hospitality brand with a commitment to excellence and customer satisfaction.
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