Outlet Business Manager

2 weeks ago

Singapore beBeeBusiness Full time $60,000 - $110,000
Job Title: Outlet Business Manager

About the Role:

The successful candidate will be responsible for leading and managing a team in achieving sales and operational targets. This includes monitoring and ensuring the smooth execution of promotions and marketing campaigns through internal collaboration with the Marketing department to drive sales revenue.

Main Responsibilities:

  • Lead and manage the team to achieve sales and operational targets.
  • Collaborate with the Marketing department to execute promotions and marketing campaigns.
  • Implement Standard Operating Procedures for customer service delivery, billing control, and external risk management.
  • Develop and track customer feedback procedures to enhance customer satisfaction levels.
  • Able to estimate manpower needs and plan weekly duty rosters.
  • Organize orientation programs for new hires and conduct modular trainings for staff.
  • Responsible for renovating KTV outlet rooms.

Required Skills and Qualifications:

  • Good communication and interpersonal skills.
  • Leadership and managerial abilities.
  • Customer-oriented and problem-solving mindset.
  • Operational experience in the entertainment industry or related fields.

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