Global Trade Expert

2 days ago


Singapore beBeeLogistics Full time $4,000 - $6,000

Job Title: Import Export Customer Liaison Specialist

The role of Import Export Customer Service Officer involves facilitating seamless communication between customers and the logistics team. Key responsibilities include:

  • Tracking Daily Deliveries: Coordinating with drivers to monitor daily trucking status and address any issues promptly.
  • Customer Engagement: Responding to customer inquiries, complaints, and feedback in a professional and timely manner.
  • Liaising with Shipping Lines: Coordinating empty container returns, collections, and cost details with shipping lines or agents.
  • Depot and Transport Management: Collaborating with internal departments and customers/consignees to manage depot and transport matters efficiently.
  • Schedule Planning: Developing delivery schedules based on customer requirements, ensuring timely completion of tasks.
  • Invoice Preparation: Generating accurate invoices once the job is completed.

Requirements:

  • Education: Minimum GCE 'N' level qualification.
  • Experience: Preferably 1 year of experience in the logistics industry.
  • Skills: Knowledge of Portnet, Yard, and Trip Management Systems; proficient in basic computer applications (Excel, Word, Outlook).


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