Network Infrastructure Project Manager

1 month ago


Singapur, Singapore NCS Full time

Job Title: Network Infrastructure Project Manager

Job Summary:

We are seeking a highly skilled Network Infrastructure Project Manager to join our team at NCS. As a key member of our service delivery team, you will be responsible for ensuring the successful delivery of our network infrastructure projects.

Key Responsibilities:

  • Provide leadership and management of the Service Support Office and Project Administration in supporting the Client
  • Acting as a Single Point of Contact in Client Engagement
  • Representing NCS when engaging Client
  • Representing NCS when engaging 3rd Party vendors/Principals
  • Representing NCS when engaging NCS CSU and Sales Specialists
  • Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
  • Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
  • Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
  • Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
  • Monitoring/ Tracking P&L of ongoing projects/contracts
  • Managing costs of ongoing contracts to ensure project margins targets are met
  • Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
  • Liaising with PMA, CSU Finance in matters of :-
    • Revenue forecast and accrual
    • Cost forecast and posting
  • Evaluating needs and delivering continuous process and service improvements

Requirements:

  • Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
  • Preferably 5 or more years of IT project management experience
  • Strong knowledge in process improvement methodologies and tools
  • Self-motivated with a positive "can-do" attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop and maintain respectful and trusting relationship
  • Good customer management experience
  • Proficient in written and spoken English
  • Certification in IT Service Management and/or ITIL (v3 or above)
  • Able to travel as required


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