IT Infrastructure Support Specialist
1 week ago
We are seeking an experienced IT Infrastructure Support Specialist to join our team at The Supreme HR Advisory Pte. Ltd.
Key Responsibilities- Administer and configure infrastructure systems, applications, network devices, desktops, mobile devices, and other remote devices to ensure optimal performance and security.
- Liaise with external vendors to meet Service Level Agreements (SLAs) and maintain strong relationships.
- Draft and update technical documentation to support administration and user guides.
- Provide technical support to local and overseas branches' users over the LAN and WAN without compromising security.
- Source products/solutions and vendors/suppliers for required projects.
- Participate as a team lead or member in projects and provide L1/L2 support.
- Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA.
- Minimum of one year of relevant experience.
- Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support.
- Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services.
- Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall.
- Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco, and Unifi Wireless AP Controller.
- Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred.
- Experience with Veeam, VMware, and UNIX/Linux is an added advantage.
- Experience in API/Web Programming and Database Administration is an added advantage.
$3500 - $4200 per month.
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