Cyber Fraud Analyst

22 hours ago


Singapore 11112 Citibank, N.A. Singapore Full time

The Security Operations Center Cyber Fraud Analyst is a key role responsible for leading efforts in preventing, monitoring, and responding to information/data breaches and cyber-attacks on a 24x7 basis.

Key Responsibilities:

  • Perform monitoring, research, assessment, and analysis of digital fraud attacks using various security event monitoring platforms, including Web Threat Detection, Real-Time Fraud Risk Assessment, Big Data, and Digital Application Monitoring tools.
  • Follow pre-defined actions to handle BAU and high-severity issues, including escalating to other support groups.
  • Execute daily ad-hoc tasks or lead small projects as needed.
  • Create and maintain operational reports for Key Performance Indicators and weekly/monthly metrics.
  • Perform assessments and troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies.
  • Participate in daily and ad-hoc conference calls to manage quality assurance and documentation-related tasks.
  • Identify areas for tuning use cases to enhance monitoring value.
  • Engage with Fraud Policy, Operations, Strategy, and other teams for early detection, prevention, and mitigation of detected fraudulent activities.

Requirements:

  • Ability to communicate effectively both orally and in writing.
  • Strong knowledge of current cyber fraud trends, including common account takeover techniques and banking malware.
  • Deep understanding of intrusion detection analysis (TCP/IP, packet-level analysis) as well as application layer protocols (HTTP).
  • Advanced understanding of various operating systems (Windows/UNIX) and web technologies (focusing on Internet security).
  • Knowledge of cutting-edge threats and technologies affecting web applications.
  • Experience with Big Data Technologies, ETL Tools, Data Warehouse, and Business Intelligence technologies is preferred.
  • Experience with any scripting language and Splunk is a plus.
  • Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus.
  • Certifications from EC-Council, GIAC, (ISC)2 are preferred (CISSP, CEH, GCIA, GWAPT, and CFE).

Qualifications:

  • 5-8 years of relevant experience in cyber fraud or SOC.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Proven influencing and relationship management skills.
  • Proven analytical skills.

Education:

  • Bachelor's degree/University degree or equivalent experience.

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