Client Success Advocate

15 hours ago


Singapore BEFOUND STUDIO PTE. LTD. Full time

At BeFound Studio PTE. LTD., we are seeking a highly skilled Client Success Advocate to join our team.

About the Role

We offer an attractive estimated salary of SGD 50,000 per annum for this role, commensurate with experience.

This is a full-time position that requires you to work in our office, Monday to Saturday (rotating weeks), where you will be part of a dynamic and collaborative environment.

Key Responsibilities:
  • You will provide exceptional customer service through various channels, ensuring that every interaction embodies the values of BeFound.
  • Support clients' skincare journey by understanding their needs and responding promptly to their enquiries.
  • Resolving client issues and concerns with empathy and professionalism, going above and beyond to exceed expectations and build brand satisfaction and loyalty.
  • Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  • Proactively seek feedback from customers to identify areas for improvement and contribute to initiatives aimed at enhancing the overall client experience.
Qualifications:
  • Previous experience in a customer-facing role or similar industry is preferred.
  • A passion for skincare, makeup, and beauty education can be beneficial.
  • You should have a heart for people, taking the initiative to delight our clients.
  • Strong communication skills, both verbal and written, are essential.
  • Strong interpersonal skills to build rapport and establish trust with clients.
  • An empathetic and patient demeanor, actively listening to customer needs and concerns.
  • Creative problem-solving skills to find solutions independently that delight clients.
  • Able to thrive in a fast-paced, dynamic environment, adapting to change and taking on new challenges.
Benefits:
  • A work-from-office environment in a pioneering start-up.
  • Opportunities for career growth as a Skincare Analyst.
  • A supportive and collaborative team culture that celebrates each other's success.
  • Enjoy BeFound Skincare Program as an employee benefit upon completion of probation.


  • Singapore ST ENGINEERING IDIRECT (APAC) PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled Customer Success Advocate to join our team at ST Engineering iDirect (APAC) PTE. LTD.Your primary responsibility will be to provide exceptional customer service, ensuring that our clients receive timely and effective support for their technical issues.


  • Singapore Ciena Communications Singapore Pte. Ltd. Full time

    About this RoleCiena Communications Singapore Pte. Ltd. is seeking a skilled Customer Success Advocate to join our team. As a Customer Success Advocate, you will be responsible for developing and nurturing relationships with our top customers, promoting retention, loyalty, and advocacy through a world-class customer experience.Your Key...


  • Singapore BUSINESS MONITOR INTERNATIONAL (ASIA) PTE. LTD. Full time

    Unlock New Opportunities in the Fast-Paced World of Financial ServicesAre you a seasoned professional looking to take your career to the next level? Do you thrive in a dynamic environment where no two days are ever the same?We are seeking an experienced Client Success Advocate - Financial Services Industry to join our team at BUSINESS MONITOR INTERNATIONAL...


  • Singapore Datadog Full time

    About the Role:We are seeking a highly motivated Senior Client Advocate to join our team in Singapore. As a key member of our client success team, you will be responsible for driving new product attachment and building strong relationships with our existing customer base.As a Senior Client Advocate, you will proactively partner with our sales team to ensure...

  • Key Client Advocate

    3 weeks ago


    Singapore Ogilvy Full time

    Unlock Your PotentialWe are seeking a talented and driven Senior Associate to join our team as a Key Client Advocate. As a trusted advisor to our clients, you will be responsible for delivering high-quality work that exceeds their expectations.In this role, you will have the opportunity to grow your skills and expertise, working closely with internal teams...


  • Singapore Datadog Full time

    At Datadog, we're looking for a highly skilled Customer Success Advocate to join our team in Singapore.About the RoleWe're seeking a seasoned professional who can proactively drive new product attachment and effective relationships across our existing customer base through onboarding, up-selling, and cross-selling. You'll advocate for the customer internally...


  • Singapore ZENITH EDUCATION STUDIO PTE. LTD. Full time

    About Zenith Education Studio PTE. LTD.At Zenith Education Studio PTE. LTD., we are dedicated to providing a world-class education experience to learners in South East Asia. Our mission is to empower students to reach their full potential by cultivating essential values and skills that will set them up for success in life.Job OverviewWe are seeking an...


  • Singapore WPH DIGITAL PTE. LTD. Full time

    About WPH DIGITAL PTE. LTD.We are a dynamic company seeking a skilled Client Success Specialist to join our team. As a key member of our organization, you will play a crucial role in ensuring our clients achieve maximum value from our services.Job SummaryThe successful candidate will act as both a Consultant and Relationship Manager, working closely with...


  • Singapore COINBASE SINGAPORE PTE. LTD. Full time

    Unleash Your Potential in the Cryptocurrency SpaceWe are seeking a highly motivated and experienced Customer Success Advocate to join our team at Coinbase Singapore Pte. Ltd.As a Customer Success Advocate, you will play a critical role in ensuring that our high-value customers receive exceptional support and service, driving customer satisfaction and...


  • Singapore JOBTECH PTE. LTD. Full time

    We are seeking a highly motivated Customer Success Consultant to join our team at JobTech PTE. LTD.About the RoleThis is a unique opportunity to work in an AI start-up and develop your skills in the HRTech space. As a Customer Success Consultant, you will be responsible for managing customer relationships, understanding their goals, aligning them with...


  • Singapore LRN Corporation Full time

    About LRN:Do you want to use your client service and sales experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.LRN is a fast-growing Saa S company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster...


  • Singapore Lenovo Full time

    Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...


  • Singapore Ogilvy Full time

    OverviewOgilvy is a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose.Job DescriptionWe are seeking a highly skilled Senior Account Manager to join our team. As a key client advocate, you will be responsible for...


  • Singapore LRN Corporation Full time

    About LRN: Do you want to use your client service and sales experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a fast-growing Saa S company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster...


  • Singapore Lenovo Full time

    Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...

  • Cloud Sales Advocate

    1 month ago


    Singapore Oracle Full time

    Cloud Sales Advocate RoleWe are seeking a highly motivated and results-driven Cloud Sales Advocate to join our team at Oracle. As a Cloud Sales Advocate, you will be responsible for generating demand for Oracle Cloud solutions and services within an assigned territory or vertical.Key Responsibilities:Act as the first point of contact for prospects,...


  • Singapore INFOHOST PTE LTD Full time

    Job OverviewWe are seeking a highly skilled Customer Success Specialist to join our team at INFOHOST PTE LTD. The ideal candidate will be responsible for delivering exceptional customer experiences, driving account growth, and ensuring long-term customer satisfaction.ResponsibilitiesThe successful candidate will perform the following duties:Deliver product...


  • Singapore LRN Corporation Full time

    About LRN CorporationWe are a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and responsible cultures. Our state-of-the-art platform offers clients an intuitive user interface, mobile app, robust analytics, and industry benchmarking enabling clients to...

  • Wellness Advocate

    1 day ago


    Singapore MINMED GROUP PTE. LTD. Full time

    About the RoleWe are seeking a highly motivated and empathetic Wellness Advocate to join our team at MINMED GROUP PTE. LTD.Key Responsibilities:Conduct phone coaching sessions based on prior health screening results to empower clients in making informed decisions about their well-being.Develop and implement holistic health action plans through SMART goal...


  • Singapore MCI Global Full time

    We are seeking an experienced Client Success Director to join our team at MCI Global. As a key member of our Client Success department, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving growth opportunities within existing accounts.Key Responsibilities: Independently manage a...