Core Operations Engineer

6 days ago


Singapore M1 Full time

About the Role:

We are seeking a highly motivated Engineer to join our Core Operations team at M1. The successful candidate will be responsible for the operation and maintenance of Core Mobile Network and International Gateway infrastructure.

Key Responsibilities:

  • Collaborate with the Fraud Management team to strengthen M1's protection against spam/spoof calls and Short Message
  • Diagnose, troubleshoot and resolve service-related complaints from customers and overseas partners in a timely manner
  • Liaise with vendors and internal teams to perform software patching and upgrades
  • Collaborate with internal teams to perform configuration change requests

Requirements:

  • Minimum Diploma in Telecommunications, Computer Engineering or Information Technology
  • Minimum 1 - 2 years of related experience
  • Strong analytical troubleshooting and problem-solving skills
  • Able to communicate effectively in both verbal and written English
  • Basic technical knowledge on computer networking

What We Offer:

M1 offers a dynamic and challenging work environment, with opportunities for professional growth and development.



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