Digital Transformation Manager

6 days ago

Singapore beBeeTransformation Full time $90,000 - $120,000

We are seeking a highly skilled Digital Transformation Manager to join our team. This key role will play a crucial part in supporting our digital transformation initiatives and strengthening grants governance within the Continuing Education and Training (CET) division.

The ideal candidate will oversee Training Management systems, deputise in grants management, ensure financial compliance, audit readiness, and process optimisation. They will also supervise staff, coordinate with internal/external stakeholders and vendors, and help shape our digital and financial governance roadmap in alignment with our strategic goals.

Key Responsibilities:

  • Oversee daily operations, support, and optimisation of CET+ (Training Management System) and SITConnects (CRM/SMS platform).
  • Lead UAT efforts, manage system enhancements, and support change management for internal teams.
  • Identify opportunities for digital transformation and automate workflows using tools such as PowerAutomate, FormSG, and OpenCerts.
  • Collaborate with Campus IT (CIT), Digital Transformation Office (DTO), and vendors on system performance, KPIs, and enhancement roadmaps.
  • Ensure alignment with our digital strategy, PDPA compliance, and SkillsFuture requirements.
  • Oversee grants-related operations including claims submission, utilisation tracking, and reconciliation with Finance.
  • Ensure audit readiness through timely documentation, accurate reporting, and sound data governance practices.
  • Analyse CET funding data to identify trends or anomalies and propose rectification strategies.
  • Engage internal and external stakeholders (e.g., SSG, Finance, auditors) to ensure compliance with grant policies and institutional requirements.
  • Contribute to the review, refinement, and implementation of grants-related SOPs and digital grant disbursement processes.
  • Drive harmonisation of cross-branch processes and promote end-to-end process clarity and efficiency.
  • Maintain data access control across platforms and support PDPA and audit compliance.

Requirements:

  • At least 8 years of relevant experience in system implementation, grants governance, digital transformation, or financial compliance.
  • Strong understanding of CET/grant schemes (e.g., SkillsFuture), training subsidies, or MOE/SSG reporting is preferred.
  • Hands-on experience with enterprise platforms (CRM, TMS, LMS) and tools (PowerAutomate, FormSG, SharePoint, OpenCerts).
  • Familiarity with audits, PDPA compliance, and funding agreements.
  • Excellent stakeholder management and communication skills across technical and non-technical audiences.
  • Strong analytical, process reengineering, and problem-solving capabilities.
  • Team-oriented with a strong sense of responsibility and initiative.

Benefits:

  • A competitive salary package.
  • A comprehensive benefits program.
  • Ongoing training and development opportunities.

We offer a hybrid work arrangement that combines remote and in-person work, subject to work exigencies.

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