Hospitality Associate
7 hours ago
SURPASS STAFFING PTE. LTD. is hiring a skilled Hospitality Associate to join our Food and Beverage team. This role involves providing exceptional customer service, handling reservations, and ensuring seamless operations.
Key Responsibilities:- Customer Service Expertise: Deliver outstanding customer experiences by being friendly, fair, and courteous in all interactions.
- Reservation Handling: Manage phone calls for reservations and respond to customer inquiries with efficiency and professionalism.
- Guest Welcome and Room Assignment: Greet and escort guests to their designated rooms, creating a warm and welcoming atmosphere.
- F&B Service Excellence: Record guest orders accurately and serve food and beverages promptly, maintaining high standards of quality and presentation.
- POS System Management: Enter orders efficiently into the point-of-sales system, ensuring accurate tracking and minimal errors.
- Technical Support: Provide basic technical assistance, such as microphone checks and karaoke system support, to ensure smooth operations.
- Cleanliness and Safety: Maintain a clean and safe environment, adhering to health and safety protocols at all times.
- Team Collaboration: Work effectively with team members and management to ensure seamless operations and high-quality output.
- Professional Appearance: Maintain a neat and professional appearance at all times, reflecting positively on SURPASS STAFFING PTE. LTD.
- Frozen Food Handling: Proficient in handling and serving frozen food products.
- Technical Assistance: Ability to provide basic technical support and troubleshooting.
- Food Safety: Knowledge of food safety protocols and regulations.
- Customer Experience: Skilled in delivering exceptional customer experiences.
- Food Quality: Commitment to serving high-quality food and beverages.
- Food Writing: Basic understanding of food writing and presentation.
- Food Industry: Familiarity with the food industry and its operations.
- Food Retail: Experience in food retail or related environments.
- Food Hygiene: Understanding of food hygiene practices and protocols.
- Food Science: Basic knowledge of food science and nutrition.
- Food & Beverage: Passion for food and beverage service.
- Food Habits: Familiarity with different food habits and cultural preferences.
$45,000 - $60,000 per annum, depending on experience and qualifications.
Benefits:- Competitive Salary: Attractive salary package commensurate with experience.
- Ongoing Training: Opportunities for ongoing training and skill development.
- Collaborative Work Environment: Dynamic and supportive work environment.
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