Hospitality Associate

7 hours ago


Singapore SURPASS STAFFING PTE. LTD. Full time
Job Overview

SURPASS STAFFING PTE. LTD. is hiring a skilled Hospitality Associate to join our Food and Beverage team. This role involves providing exceptional customer service, handling reservations, and ensuring seamless operations.

Key Responsibilities:
  • Customer Service Expertise: Deliver outstanding customer experiences by being friendly, fair, and courteous in all interactions.
  • Reservation Handling: Manage phone calls for reservations and respond to customer inquiries with efficiency and professionalism.
  • Guest Welcome and Room Assignment: Greet and escort guests to their designated rooms, creating a warm and welcoming atmosphere.
  • F&B Service Excellence: Record guest orders accurately and serve food and beverages promptly, maintaining high standards of quality and presentation.
  • POS System Management: Enter orders efficiently into the point-of-sales system, ensuring accurate tracking and minimal errors.
  • Technical Support: Provide basic technical assistance, such as microphone checks and karaoke system support, to ensure smooth operations.
  • Cleanliness and Safety: Maintain a clean and safe environment, adhering to health and safety protocols at all times.
  • Team Collaboration: Work effectively with team members and management to ensure seamless operations and high-quality output.
  • Professional Appearance: Maintain a neat and professional appearance at all times, reflecting positively on SURPASS STAFFING PTE. LTD.
Required Skills and Qualifications:
  • Frozen Food Handling: Proficient in handling and serving frozen food products.
  • Technical Assistance: Ability to provide basic technical support and troubleshooting.
  • Food Safety: Knowledge of food safety protocols and regulations.
  • Customer Experience: Skilled in delivering exceptional customer experiences.
  • Food Quality: Commitment to serving high-quality food and beverages.
  • Food Writing: Basic understanding of food writing and presentation.
  • Food Industry: Familiarity with the food industry and its operations.
  • Food Retail: Experience in food retail or related environments.
  • Food Hygiene: Understanding of food hygiene practices and protocols.
  • Food Science: Basic knowledge of food science and nutrition.
  • Food & Beverage: Passion for food and beverage service.
  • Food Habits: Familiarity with different food habits and cultural preferences.
Estimated Salary:

$45,000 - $60,000 per annum, depending on experience and qualifications.

Benefits:
  • Competitive Salary: Attractive salary package commensurate with experience.
  • Ongoing Training: Opportunities for ongoing training and skill development.
  • Collaborative Work Environment: Dynamic and supportive work environment.

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