Highly Skilled Account Support Specialist
5 days ago
Are you passionate about delivering exceptional customer experiences and staying ahead of the curve in the rapidly evolving world of blockchain technology?
We are seeking a highly skilled Concierge Agent III to join our team at Coinbase Singapore PTE. LTD.
About Coinbase
As a leader in the global cryptocurrency market, Coinbase is dedicated to increasing economic freedom around the world. Our mission is ambitious, and we're looking for talented individuals who share our passion for innovation and customer satisfaction.
Your Role
As a Concierge Agent III, you will serve as the primary point of contact for high-value customers, providing expert support and guidance to help them achieve their goals. Your duties will include:
- Serving as the primary touchpoint and relationship owner for selected high-value consumer customers
- Providing best-in-class service and support through effective stakeholder management, task management, decisive prioritization, and efficient execution
- Handling requests through to resolution, including collaborating across teams of subject matter specialists
- Representing and advocating for the customer across organizations to drive impactful changes
- Championing clear communication with internal and external partners to align on solutions and drive results
- Onboarding new customers and educating them on how to set up, secure, fund, and begin using their accounts
- Proactively monitoring customer accounts for potential issues and resolving them efficiently
- Introducing customers to newly released features or products that may be of interest to them
- Educating customers about benefits they may not be taking advantage of
- Acting as an escalation point for any issues not resolved effectively by inbound Premium Support
What We Look For
We're looking for someone with a strong background in enterprise customer/account management/advisory roles, with experience working with Google Suite and presentation preparation. You should also have basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto. Fluency in Cantonese is essential.
Salary
The estimated salary for this position is $80,000 - $120,000 per year, depending on location and experience.
-
Highly Skilled Oracle Database Specialist
3 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob Title: Highly Skilled Oracle Database SpecialistCompany OverviewHAYS SPECIALIST RECRUITMENT PTE. LTD.Estimated Salary: SGD 10,000 - SGD 15,000 per monthJob DescriptionA leading technology organization is seeking a highly skilled Oracle database administrator to join their team in Singapore. The ideal candidate will have a strong background in core...
-
Highly Skilled IT Support Specialist
7 days ago
Singapore SMART FORTE CONSULTING LLP Full timeJob Title: Highly Skilled IT Support SpecialistWe are seeking a highly skilled IT support specialist to join our team at SMART FORTE CONSULTING LLP.About the Role:This is an exciting opportunity for a motivated and experienced IT professional to work in a dynamic environment, providing technical support and assistance to end-users. The ideal candidate will...
-
Highly Skilled Technical Support Specialist
5 days ago
Singapore APAR TECHNOLOGIES PTE. LTD. Full timeJob Title: Highly Skilled Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at APAR TECHNOLOGIES PTE. LTD.
-
Highly Skilled IT Support Specialist
5 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at PERSOLKELLY SINGAPORE PTE. LTD. This is an exciting opportunity for a technical professional who is passionate about providing exceptional support and ensuring the smooth operation of our IT systems.About Us:PERSOLKELLY SINGAPORE PTE. LTD. is a leading provider of IT...
-
Highly Skilled Technical Support Specialist
7 days ago
Singapore JEBSEN & JESSEN TECHNOLOGY PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Changi Loyang.
-
Highly Skilled IT Support Specialist
3 days ago
Singapore SMART FORTE CONSULTING LLP Full timeJob OverviewSMART FORTE CONSULTING LLP is seeking a highly skilled and experienced IT support specialist to join our team. This role will be responsible for providing technical assistance and troubleshooting services to end-users, ensuring that all hardware and software issues are resolved efficiently and effectively.Key ResponsibilitiesProvide onsite...
-
Highly Skilled IT System Support Specialist
5 days ago
Singapore AMNET TECHNOLOGY PTE LTD Full timeAMNET TECHNOLOGY PTE LTD is seeking a highly skilled IT System Support Specialist to join our team.Job Summary:We are looking for an experienced IT professional to provide reliable and efficient local support for our office, ensuring minimal downtime and maximum productivity. The successful candidate will be responsible for maintaining and updating existing...
-
Highly Skilled IT Support Specialist
1 day ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at The Supreme HR Advisory Pte Ltd. This role involves providing technical support to both local and overseas branches' users over the LAN and WAN without compromising security.Key ResponsibilitiesAdminister and configure infrastructure systems and applications, network...
-
Highly Skilled IT Support Specialist
5 days ago
Singapore NEARSOURCE PTE. LTD. Full timeAbout This Job">We are seeking a highly skilled IT support specialist to join our team at TECHNOPALS PTE. LTD.">Job Summary">This role involves providing top-notch technical support for our Java J2EE applications, ensuring seamless operations and resolving issues efficiently.">Key Responsibilities:">">Provide expert-level technical support for our Java J2EE...
-
Singapore APAR TECHNOLOGIES PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Application Support Specialist to join our team at Apar Technologies Pte. Ltd.About the RoleThe ideal candidate will have a strong background in software development and support, with experience in Java, Python, and Shell scripting. You will be responsible for coordinating with application teams to develop and...
-
Singapore RECRUIT EXPRESS PTE LTD Full timeJob Title: Highly Skilled Administrative Support SpecialistWe are seeking a highly skilled and experienced administrative support specialist to join our team at RECRUIT EXPRESS PTE LTD.About the Job:This is a 6-month temporary position that requires strong organizational and communication skills.You will be responsible for compiling information and data for...
-
Highly Skilled Java Support Specialist
1 day ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob Title: Highly Skilled Java Support SpecialistWe are seeking a skilled Java Application Support Engineer to join our team in CBD, Singapore. The ideal candidate will have a strong understanding of Java development and excellent problem-solving skills.The successful candidate will be responsible for providing high-quality technical support for our software...
-
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeAt PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a highly skilled Administrative Support Specialist to join our team in Chinatown, Singapore.We offer a competitive salary of SGD 3,500 per month for this role.About the JobThis is a contract position with an estimated duration of 5-6 months, which may be extended based on performance and business needs.As an...
-
Highly Skilled Technical Support Specialist
4 weeks ago
Singapore BRILLANTEZ SOLUTIONS PTE. LTD. Full timeWe are BRILLANTEZ SOLUTIONS PTE. LTD., a leading provider of innovative solutions.About the RoleThis position requires a highly skilled technical support specialist to join our team in Singapore.As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients, ensuring their satisfaction and...
-
Singapore PINSENT MASONS MPILLAY LLP Full timeAbout the RolePinsent Masons MPillay LLP is seeking a highly skilled Legal Administrative Support Specialist to join their team. This role will provide exceptional support to lawyers in delivering high-quality client service, driving business growth, and achieving firm-wide strategy objectives.Key Responsibilities:
-
Singapore VANTAGER SOLUTIONS PTE. LTD. Full timeJob OverviewVantager Solutions Pte. Ltd. is seeking a highly skilled administrative support specialist to join our team.Key ResponsibilitiesFollow-up on email enquiries and verify documents to ensure accurate information is presentedCoordinate document flow and workflow between departments within the company and partnersEnsure timely handling of outstanding...
-
Singapore D L RESOURCES PTE LTD Full timeJob Summary:D L RESOURCES PTE LTD is seeking a highly skilled Application Support Specialist to join our team. This is an exciting opportunity for an experienced professional to work in a dynamic environment and contribute to the success of our organization.About the Role:The successful candidate will be responsible for providing efficient application...
-
Highly Skilled IT Support Specialist
3 days ago
Singapore GMP TECHNOLOGIES (S) PTE LTD Full timeJob OverviewWe are seeking a highly skilled IT Support Engineer to join our team at GMP Technologies (S) Pte Ltd. As an IT Support Engineer, you will provide professional and courteous onsite IT support to ensure seamless operations.
-
Highly Skilled Technical Support Specialist
4 weeks ago
Singapore SECURITAS ELECTRONIC SECURITY SINGAPORE PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our Service Commissioning team at Securitas Electronic Security Singapore PTE. LTD.About the RoleThis is an exciting opportunity for a seasoned professional to provide technical support and commission security and communication systems, as well as to provide...
-
Highly Skilled Technical Support Specialist
4 weeks ago
Singapore CREATZ3D PTE. LTD. Full timeJob OverviewCreatz3D PTE. LTD. is seeking a highly skilled and experienced Technical Support Engineer to join our team. As a key member of our customer support team, you will be responsible for providing technical assistance to customers and partners.About the RoleWe are looking for an individual with strong technical knowledge and excellent problem-solving...