Customer Service Representative

3 days ago


Singapore KMZ VENTURES PTE. LTD. Full time
About Kind Kones
Kind Kones is a pioneering brand in the vegan ice cream market, offering an all-natural and dairy-free product range. Our mission is to provide healthier alternatives to conventional desserts while promoting kindness to our customers, employees, and the environment.

Job Summary
We are seeking a Part-Time Service Crew member to join our team at Westgate. As a customer-facing representative, you will be responsible for delivering exceptional service experiences to our patrons. This role offers an opportunity to work in a dynamic environment with a growing company that values innovation and customer satisfaction.

Key Responsibilities
- Provide warm and positive interactions with customers
- Scoop and serve ice cream according to quality standards
- Maintain store cleanliness and organization
- Assist with daily operations and inventory management
- Collaborate with colleagues to ensure seamless service delivery

Requirements
- Commitment to a minimum of 200 hours (approximately 50 hours per month) over a 4-month period
- Meet performance standards and expectations
- Availability for at least one weekend and one weekday shift per week
- Previous experience in F&B industry preferred but not required

Working Arrangements
- Day Shift: 11:00 AM - 5:00 PM
- Afternoon Shift: 3:00 PM - 10:30 PM
- Full Shift: 10:00 AM/11:00 AM - 10:30 PM

Competitive Compensation Package
- Hourly wage from $9 to $12 depending on experience and location
- Opportunities for career growth and professional development

Why Join Us?
- Work with a passionate team dedicated to providing excellent customer experiences
- Enjoy a dynamic and supportive work environment
- Gain valuable skills and experience in the food and beverage industry

Our Values
- We believe in being kind to our customers, employees, and the environment
- We strive to deliver exceptional service and products that meet high quality standards

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