Customer Success Manager, Financial Services Institution

1 week ago


Singapore TERADATA (SINGAPORE) PTE. LTD. Full time
About the Role

As a Customer Success Manager, Financial Services Institution at Teradata (Singapore) Pte. Ltd., you will be responsible for owning the account strategy for engagement, adoption, and success planning to drive business growth, customer value, satisfaction, and retention within assigned banking accounts. This role requires inspiring confidence and driving utilization of Teradata software and services through education and strategy sessions to ensure customers are successful in their adoption of Teradata technology.

About You

We are looking for a seasoned professional with a minimum of fifteen years of experience in strategy expert, business or industry consulting, client partnership, customer success planning, and other relevant experience. A solid exposure and knowledge of the banking industry, first-hand involvement with major bank projects, programs, or business operations like risk compliance programs, and extensive expertise in data management are essential. If you have a BA, BS, MBA, or MS in business, technical, or professional discipline or equivalent work experience, and are a clear, confident, and persuasive communicator who can craft, summarize, and deliver messaging for various groups of users, influencers, and stakeholders, we encourage you to apply.

What We Offer

We prioritize a people-first culture because we know our people are at the very heart of our success. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer.

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