Senior Data Scientist
3 weeks ago
VICA (Virtual Intelligent Chat Assistant) is a government-developed platform powering chatbots across various Singaporean agencies. As a Senior Data Scientist, you will play a pivotal role in shaping the future of citizen engagement through data-driven insights.
Key Responsibilities:
• Develop and refine machine learning models to improve chatbot performance in tasks such as intent classification, dialogue management, and sentiment analysis.
• Experiment with different models and algorithms to achieve optimal results.
• Collaborate with engineers to integrate models into the VICA platform.
• Conduct in-depth analysis of VICA interaction data to identify patterns, trends, and areas for improvement.
• Utilize statistical techniques and visualization tools to communicate findings effectively.
• Develop key performance indicators (KPIs) to measure chatbot effectiveness and track progress.
• Apply NLP techniques to understand user queries, extract relevant information, and generate appropriate responses.
• Explore cutting-edge NLP methods to enhance chatbot capabilities.
• Stay up-to-date with the latest advancements in machine learning, NLP, and chatbot technologies.
• Propose and implement innovative solutions to address chatbot challenges and improve user experience.
Requirements:
• Min. Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience).
• Minimum 4 years of experience in data science with a focus on NLP.
• Proven experience in data analysis and machine learning with tools including but not limited to: Python and libraries like scikit-learn, TensorFlow, or PyTorch.
• Strong understanding of Natural Language Processing (NLP) concepts and techniques.
• Experience working with real-world, large-scale datasets.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.
• Passion for innovation and a strong desire to contribute to Singapore's Smart Nation vision.
About VICA
VICA is a cutting-edge platform that leverages Natural Language Processing (NLP) and machine learning to provide citizens with convenient access to information and services. As a Senior Data Scientist, you will be part of a talented team that is shaping the future of citizen engagement through data-driven insights.
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