Operations Coordinator
7 days ago
We are a service-oriented team within the IT support group, dedicated to providing exceptional after-death care services. Our department oversees the operation and maintenance of various facilities, ensuring seamless delivery of our services.
Your Role:
You will be stationed at one of our locations, Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery Complex, where you will play a key role in providing top-notch service to our customers. Your responsibilities include attending to customer applications, processing public enquiries, reviewing and submitting applications, performing daily revenue collection checks, compiling revenue reports, carrying out data analysis, and performing administrative duties as assigned by your supervisor.
Requirements:
To excel in this role, you should possess experience in Frontline E-services, preferably with prior working experience in customer service. You must have good knowledge of Microsoft Office Applications, be willing to work in an after-death care service environment, and demonstrate maturity, independence, responsibility, and resourcefulness. Additionally, you should be tactful, approachable, patient, meticulous, able to multitask, and enjoy working with others while possessing good organisational and administrative skills.
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