Senior Telecom Operations Manager

3 weeks ago


Singapore Tower Research Capital Full time

Tower Research Capital is seeking an experienced Senior Telecom Operations Manager to join our team in APAC. This role will be responsible for managing the full delivery lifecycle of new services, ensuring time-sensitive deadlines are met, and collaborating with vendors to coordinate deliverables.

Job Description:

The ideal candidate will have 2-5 years of experience in relevant industries, a Bachelor's Degree in Telecommunications or a related field, and strong written and verbal communication skills. They will also have experience in managing multiple work streams, vendor engagement, and thoroughness, attention to detail, and good judgment.

This position requires occasional on-call, holiday, night, and/or weekend work to support projects in non-trading hours. The salary range for this position is $120,000 - $180,000 per annum, depending on experience, with a competitive bonus structure.

Responsibilities:
  • Managing the full delivery lifecycle of new services and ensuring time-sensitive deadlines are met.
  • Collaborating with financial exchanges to understand new market data and order entry solutions.
  • Communicating with stakeholders on the status of tasks and workflows.
  • Working with Telco and DC vendors to coordinate deliverables, scheduling testing, and validating billing.
  • Managing internal databases to accurately reflect service, system, and vendor records.
  • Monitoring ticketing systems for incoming requests and tasks.
Requirements:
  • 2-5 years of experience in relevant industries (Telecom, Data Provider, Exchange, FinTech).
  • Bachelor's Degree in Telecommunications or a related field.
  • Strong written and verbal communication skills.
  • Experience in managing multiple work streams, vendor engagement, and troubleshooting.
  • Demonstrated ability for thoroughness, attention to detail, and good judgment.
Benefits:
  • Competitive salary range: $120,000 - $180,000 per annum.
  • Discretionary bonuses.
  • 5 weeks of paid vacation per year.
  • Breakfast, lunch, and snacks on a daily basis.
  • International medical insurance.
  • Free gym membership.
  • For employees ineligible to participate in the CPF, the cash equivalent of the employer's CPF contribution.
  • Free events and workshops.
  • Donation matching program.


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