Hotel Front Desk Team Member

5 days ago


Singapore 57 EMPLOYMENT AGENCY PTE. LTD. Full time

Company Overview

57 EMPLOYMENT AGENCY PTE. LTD. is a leading employment agency dedicated to providing exceptional recruitment services.

 

Job Title: Hotel Front Desk Team Member

Salary Range: SGD $3,200 - $4,000 per month (dependent on experience)

 

Job Description:

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.

Responsibilities:

  • Perform all check-in and check-out tasks efficiently and effectively
  • Manage online and phone reservations, ensuring seamless guest experiences
  • Inform guests about payment methods and verify their credit card data
  • Register guests, collecting necessary information such as contact details and dates of stay
  • Welcome guests upon arrival and assign rooms accordingly
  • Provide guests with information about our hotel, available rooms, rates, and amenities
  • Respond promptly and professionally to clients' complaints
  • Liaise with housekeeping staff to ensure rooms are clean, tidy, and fully-furnished to meet guests' needs
  • Upsell additional facilities and services when appropriate
  • Maintain updated records of bookings and payments

 

Requirements:

  • Previous work experience as a Hotel Front Desk Receptionist
  • Able to work independently and as part of a team
  • Able to work during weekends and holidays
  • Able to work night shifts
  • Able to work rotating shifts
  • Excellent interpersonal and communication skills

 

Skills:

  • Microsoft Office
  • Microsoft Excel
  • Housekeeping
  • Interpersonal Skills
  • Inventory
  • Arranging
  • Administration
  • Data Entry
  • Communication Skills
  • Administrative Support
  • Microsoft Word
  • Customer Service
  • Directing
  • Able To Work Independently


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