Hotel Front Desk Team Member
5 days ago
Company Overview
57 EMPLOYMENT AGENCY PTE. LTD. is a leading employment agency dedicated to providing exceptional recruitment services.
Job Title: Hotel Front Desk Team Member
Salary Range: SGD $3,200 - $4,000 per month (dependent on experience)
Job Description:
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
Responsibilities:
- Perform all check-in and check-out tasks efficiently and effectively
- Manage online and phone reservations, ensuring seamless guest experiences
- Inform guests about payment methods and verify their credit card data
- Register guests, collecting necessary information such as contact details and dates of stay
- Welcome guests upon arrival and assign rooms accordingly
- Provide guests with information about our hotel, available rooms, rates, and amenities
- Respond promptly and professionally to clients' complaints
- Liaise with housekeeping staff to ensure rooms are clean, tidy, and fully-furnished to meet guests' needs
- Upsell additional facilities and services when appropriate
- Maintain updated records of bookings and payments
Requirements:
- Previous work experience as a Hotel Front Desk Receptionist
- Able to work independently and as part of a team
- Able to work during weekends and holidays
- Able to work night shifts
- Able to work rotating shifts
- Excellent interpersonal and communication skills
Skills:
- Microsoft Office
- Microsoft Excel
- Housekeeping
- Interpersonal Skills
- Inventory
- Arranging
- Administration
- Data Entry
- Communication Skills
- Administrative Support
- Microsoft Word
- Customer Service
- Directing
- Able To Work Independently
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