Industrial Product Specialist

1 day ago

Singapore beBeeIndustrial Full time $80,000 - $120,000

Job Title: Industrial Product Specialist

Job Summary: We are seeking an experienced Industrial Product Specialist to join our team. The successful candidate will be responsible for providing technical support to production operations and advocating industrial engineering best practices.

Main Responsibilities:

  • Provide product technical support to production operations and advocate industrial engineering best practices.
  • Responsible for overall product performance and capability, new product introduction, equipment, and product evolution.
  • Liaise closely with PDA on product roadmap.
  • Function as the main interface to customers and be responsible for all quality issues of the product assigned.
  • Accountable for product root cause analysis of all quality/process issues by performing 8D analysis (FTQP) and driving the reactivity objective.

Key Accountabilities:

  • Manage product definition file and configuration.
  • Stay active in IPT team and drive innovation, improvement, implementation, evaluation, and sustainability of engineering processes and capabilities.
  • Advocate engineering best practices supported by multi-functional team (MFT) and production to improve work processes and for optimum operational efficiencies.
  • Responsible on Product Cost, focusing on Design Authority Fee, improve internal technical competency, less dependent to DA and reduce Non-Quality cost.
  • Continuously improve R1 and FPY improvement which is part of contributor of non-quality cost.

IPT Network Communication & Co-operations:

  • Liaise with Design Authority, IPT for technical related matters to support Product performance and competitiveness.

Technical Support:

  • Monitor & Escalate support effectiveness (with job prioritization) to Production Line Manager.
  • Ensure adequate support to operation's requests and ensure adequate support given to production lines for Product evolution qualification, capability setup, and relevant technical supports as required.
  • New Product Introduction: Accountable on Product & Technical work package.
  • Customer Return & Investigation: To lead and coordinate with MFT on the investigation findings and recommended corrective actions.
  • Product production process, sustaining and improvement: Responsible for the established product manufacturing process by Method Engineering, accountable for product issues, perform Impact Analysis and work closely with IPT for product issue.

Continuous Improvement:

  • Lead/participate in product and process improvement projects (KAIZEN).
  • Establish and maintain KPI (R1, FPY) to measure support performance.
  • Establish and implement improvement action plan.

Requirements:

  • Diploma/Degree in Aerospace/Aeronautical/Electronic/Electrical/Mechatronics Engineering or equivalent.
  • Minimum 2 years of relevant working experience in technical support function.
  • Experience in aviation industry will be added advantage.
  • Competence in interactive communication, problem solving and decision making are required.
  • Excellent analytical and troubleshooting skills.
  • Proficient in Microsoft Office applications.

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