Senior Sales and Operations Coordinator
2 days ago
We are a dynamic and customer-focused company, driven by our passion for excellence in sales and service.
As a Senior Sales and Operations Coordinator at K INFINITY, you will play a crucial role in ensuring the smooth operation of our retail stores. Your responsibilities will include managing end-to-end store operations, maintaining high standards of customer service, merchandising, and housekeeping. You will also be responsible for managing customer feedback and enquiries, implementing and facilitating store operations, merchandising, and marketing campaigns. Additionally, you will analyze store performance with profitability and recommend areas of improvement.
Key Responsibilities:- Manage end-to-end store operations to ensure seamless customer experiences.
- Maintain high standards of customer service, merchandising, and housekeeping.
- Manage customer feedback and enquiries to ensure customer satisfaction.
- Implement and facilitate store operations, merchandising, and marketing campaigns.
- Analyze store performance with profitability and recommend areas of improvement.
- Product Knowledge: Familiarity with our products and services is essential.
- Store Operations: Strong understanding of retail operations and management.
- Sales: Excellent sales skills and the ability to meet targets.
- Customer Service Oriented: A customer-centric approach is mandatory.
- Visual Merchandising: Ability to create visually appealing displays and promotions.
- Housekeeping: Maintaining a clean and organized store environment.
- Inventory: Managing stock levels and ordering supplies.
- Unloading: Receiving and processing deliveries.
- Retail Sales: Proficiency in handling cash transactions and operating a point-of-sale system.
- Channel: Understanding of multi-channel retailing and e-commerce platforms.
- Marketing: Knowledge of marketing principles and practices.
- Merchandising: Effective product placement and pricing strategies.
- Cashiering: Handling customer transactions efficiently and accurately.
- Customer Satisfaction: Ensuring customers leave the store satisfied.
- Customer Service: Providing exceptional customer service and support.
As a Senior Sales and Operations Coordinator at K INFINITY, you can expect a competitive salary and benefits package, including:
- Estimated Salary: £25,000 - £35,000 per annum.
Please note that all applicants must be at least 21 years old due to sales of cigarettes regulations. We are an equal opportunities employer and welcome applications from diverse candidates.
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