Chief Operations Officer

7 days ago

Singapore SUNNYSTEP PTE. LTD. Full time
Job Overview
Sunnystep PTE. LTD., a pioneering consumer retail company, is seeking a highly skilled Chief Operations Officer to lead our global retail strategy. Located in Singapore, we are committed to fostering community, inclusivity, integrity, and technology to support everyone's journey of possibilities.

Key Responsibilities
We are looking for a seasoned professional with expertise in omnichannel retail operations, supply chain management, and customer experience strategies. The ideal candidate will be responsible for overseeing and optimizing our retail company's operations across both online and offline channels. This role involves integrating and aligning our omnichannel strategies to drive growth, enhance customer experiences, and ensure operational efficiency.

Detailed Job Description
This is a key leadership position that requires a deep understanding of retail operations, including omnichannel strategy and integration, operational management, supply chain and logistics, customer experience and service, team leadership and development, financial oversight and budget management, technology and innovation, and compliance and risk management. Omnichannel Strategy and Integration:
- Develop and implement integrated operational strategies that support both online and offline retail channels.
- Ensure a consistent and cohesive customer experience across physical stores and digital platforms.
- Collaborate with senior leadership to align omnichannel strategies with the company's overall business objectives.

Operational Management:
- Oversee daily operations across all retail channels, including stores, e-commerce, and fulfillment centers.
- Optimize store operations, including layout, staffing, and inventory management, to enhance in-store customer experience.
- Manage e-commerce operations, including website performance, online merchandising, order fulfillment, and customer service.

Supply Chain and Logistics:
- Manage and optimize the supply chain to ensure timely and efficient delivery of products across all channels.
- Oversee inventory management for both physical stores and online platforms to balance supply and demand.
- Implement and manage logistics and fulfillment strategies, including warehousing, distribution, and last-mile delivery.

Customer Experience and Service:
- Develop and execute strategies to enhance customer satisfaction and loyalty both in-store and online.
- Implement and manage customer service standards and processes across all channels to ensure a high-quality experience.
- Utilize customer feedback and data to identify areas for improvement and drive enhancements.

Team Leadership and Development:
- Lead, mentor, and manage operational teams across retail stores, e-commerce, and fulfillment centers.
- Foster a culture of excellence, collaboration, and accountability within the operations team.
- Develop training programs to enhance team skills and ensure effective execution of operational strategies.

Financial Oversight and Budget Management:
- Develop and manage operational budgets, including costs related to stores, e-commerce, and supply chain.
- Monitor and analyze financial performance, including sales, expenses, and profitability, to achieve financial goals.
- Implement cost control measures and optimize resource allocation to maximize efficiency and profitability.

Technology and Innovation:
- Leverage technology to enhance operational efficiency and customer experience across all channels.
- Oversee the implementation of retail management systems, e-commerce platforms, and data analytics tools.
- Stay informed about industry trends and emerging technologies to drive innovation and maintain a competitive edge.

Compliance and Risk Management:
- Ensure compliance with industry regulations, company policies, and safety standards across all operations.
- Identify and manage operational risks, including legal, regulatory, and reputational risks.

Requirements
To succeed in this role, you should have:
- A Bachelor's degree in Business Administration, Operations Management, or a related field. MBA or other advanced degree is preferred.
- 10+ years of experience in retail management, including experience managing both online and offline channels at a senior level.
- Strong knowledge of omnichannel retail operations, supply chain management, and customer experience strategies.
- Proven leadership skills with the ability to manage and develop high-performing teams across multiple channels.
- Excellent strategic thinking, problem-solving, and decision-making abilities.
- Strong financial acumen with experience managing budgets, financial performance, and cost control.

PREFERRED QUALIFICATIONS
- Experience in a multi-channel or omnichannel consumer brand environment with a focus on integrating online and offline operations.
- Familiarity with retail management systems, e-commerce platforms, and digital marketing strategies.
- Proven ability to drive technological advancements and innovation in retail operations.

Location: Singapore
Estimated Salary: SGD $150,000 - $200,000 per annum (dependent on experience), plus benefits.

  • Chief Operations Officer

    3 days ago

    Singapore PEARL MARINE LOGISTICS PTE. LTD. Full time

    Job Summary:We are seeking a highly experienced Chief Operations Officer to join our team at PEARL MARINE LOGISTICS PTE. LTD. This role is responsible for ensuring the safe and efficient operation of our vessels, as well as managing resources and administrative tasks.About the Role:The Chief Operations Officer will be responsible for overseeing daily bridge...

  • Chief Operations Officer

    3 days ago

    Singapore SHENG HE CONSTRUCTION MACHINERY AND TRADING Full time

    Job Title: Chief Operations OfficerWe are seeking an experienced Chief Operations Officer to join our team at SHENG HE CONSTRUCTION MACHINERY AND TRADING. This is a unique opportunity for a seasoned professional to take on a leadership role and drive business growth.About the Role:The Chief Operations Officer will be responsible for overseeing the daily...

  • Chief Operations Officer

    5 days ago

    Singapore HOUSE OF AMBER NECTAR PTE. LTD. Full time

    Job OverviewWe are seeking an experienced and highly organized Chief Operations Officer to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.The ideal candidate will have excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

  • Chief Operating Officer

    7 days ago

    Singapore Q-TECH ENGINEERING PTE. LTD. Full time

    Job Overview:In the esteemed position of Chief Operating Officer at Q-TECH ENGINEERING PTE. LTD., you will oversee the company's strategic direction, spearheading business growth and operational excellence.

  • Chief Operations Officer

    5 days ago

    Singapore XIANGFEI PTE. LTD. Full time

    Job Summary:Achieve business excellence as a Chief Operations Officer at XIANGFEI PTE. LTD. with an estimated annual salary of $120,000.

  • Chief Operations Officer

    5 days ago

    Singapore TRINITY ASSETS PTE. LTD. Full time

    Job Title: Chief Operations OfficerWe are seeking an experienced Chief Operations Officer to lead our customs declaration business. As a key member of our team, you will be responsible for overseeing daily operations and ensuring timely and accurate customs submissions.About the Role:In this role, you will:* Oversee the daily operations of our customs...

  • Chief Operating Officer

    5 days ago

    Singapore WE-TRUST RECRUITMENT PTE. LTD. Full time

    Job Title: Chief Operating OfficerWe-Trust Recruitment Pte. Ltd. is seeking an experienced and results-driven Chief Operating Officer to lead and oversee various operational teams, ensuring the smooth operation of our organization.Key Responsibilities:Operational Leadership: Oversee and manage multiple operational teams, driving business growth through...

  • Chief Operations Officer

    7 days ago

    Singapore WONDERFUL MANPOWER PTE. LTD. Full time

    Job Description:We are seeking a highly experienced and skilled Chief Operations Officer to join our team at WONDERFUL MANPOWER PTE. LTD. The ideal candidate will have at least 10 years of experience in departmental management, with a proven track record of success in overseeing inventory needs, office management, and administration. They will be responsible...

  • Chief Financial Operations Officer

    7 days ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Chief Financial Operations Officer to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.

  • Chief Financial Officer and Operations Director

    5 days ago

    Singapore GLOBAL PARTNERS CONSULTING PTE. LTD. Full time

    Job Title: Chief Financial Officer and Operations DirectorAbout the Role:We are seeking a highly skilled Chief Financial Officer and Operations Director to join our team at GLOBAL PARTNERS CONSULTING PTE. LTD. in Singapore.Job Description:The successful candidate will be responsible for overseeing the financial management of our company, including creating...

  • Chief Financial Operations Officer

    3 days ago

    Singapore PEZZO SINGAPORE PTE. LTD. Full time

    About PEZZO SINGAPORE PTE. LTD.We are a dynamic and fast-paced organization looking for a skilled Chief Financial Operations Officer to join our team in Singapore.

  • Chief Technology Operations Officer

    1 day ago

    Singapore ASIA SYSTEMS TECHNOLOGIES PTE. LTD. Full time

    About This RoleWe are seeking a highly skilled Chief Technology Operations Officer to join our team at ASIA SYSTEMS TECHNOLOGIES PTE. LTD. The ideal candidate will have extensive experience in managing IT operations, ensuring the smooth functioning of our systems and infrastructure.

  • Chief Safety and Operations Officer

    3 days ago

    Singapore HOCK ANN METAL SCAFFOLDING PTE. LTD. Full time

    Job DescriptionWe are seeking a highly experienced Chief Safety and Operations Officer to join our team at HOCK ANN METAL SCAFFOLDING PTE. LTD. This is a unique opportunity to lead our safety and operations efforts, ensuring a safe, efficient, and productive work environment.

  • Chief Financial Operations Officer

    7 days ago

    Singapore SLAB SERVICES PRIVATE LIMITED Full time

    Job Title: Chief Financial Operations OfficerWe are seeking a highly skilled and experienced Chief Financial Operations Officer to join our team at SLAB SERVICES PRIVATE LIMITED.**Estimated Salary:** ₹70,000 - ₹100,000 per month (dependent on experience)Job Description:Generate invoices in a timely manner ensuring complete and accurate records.Liaise...

  • Chief Operating Officer

    5 days ago

    Singapore AGLAIA FAMILY OFFICE PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Chief Operating Officer to join our team at AGLAIA FAMILY OFFICE PTE. LTD. in Singapore.About UsA family office managing the wealth of ultra-high-net-worth families, we provide customized solutions across investments and risk management. Our dynamic team is dedicated to providing exceptional service to our clients.Key...

  • Chief Financial Operations Officer

    7 days ago

    Singapore SERTA INTERNATIONAL PTE. LTD. Full time

    Job Title: Chief Financial Operations OfficerWe are seeking an experienced Chief Financial Operations Officer to join our team at SERTA INTERNATIONAL PTE. LTD.About the RoleThe successful candidate will be responsible for overseeing daily accounting operations, ensuring timely processing of invoices and payments, and streamlining financial reporting...

  • Chief Operating Officer

    5 days ago

    Singapore H&H MANPOWER PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled Chief Operating Officer to join our team at H&H MANPOWER PTE. LTD.About the RoleThe Chief Operating Officer will be responsible for ensuring company policies are followed, optimizing profits by controlling costs, and leading our team to deliver exceptional results.Key Responsibilities:Ensuring compliance with...

  • Chief executive officer

    1 week ago

    Singapore PSA International Full time

    Job Title: Chief Executive Officer Description: This leading payment technology company is seeking a highly capable and visionary leader to drive its growth plans in the fast-paced digital sector. As our Chief Executive Officer, you will be responsible for leading a dynamic team to ensure the business operates at a profit and achieves its goals. Key...

  • Chief Financial Operations Officer

    3 days ago

    Singapore GOLDEN CAFE GROUP PTE. LTD. Full time

    About Golden Cafe Group PTE. LTD.As a leading F&B company, Golden Cafe Group PTE. LTD. is committed to delivering exceptional customer experiences through our high-quality products and services.We are seeking a highly skilled and experienced Chief Financial Operations Officer to join our team in Singapore.

  • Chief Information Officer

    3 days ago

    Singapore ZAPPROACH (SINGAPORE) PTE. LTD. Full time $12,000

    We are looking for an experienced CIO (Chief Information Officer) to head of our organization's IT department. A CIO has two primary responsibilities: acquisition and operations. They are in charge not only of managing tech but also its use within company processes such as planning, human resources management, or accounting software development projects. ...