IT Quality Assurance Specialist
2 months ago
Job Summary:
We are seeking a highly skilled IT Quality Assurance Specialist to join our team at Singtel. The ideal candidate will have a strong background in quality management and assurance, with experience in implementing quality assurance systems for IT infrastructure services.
Key Responsibilities:
- Define and maintain key quality objectives and quality plans.
- Ensure that IT projects meet quality objectives.
- Establish and implement robust governance quality methods, practices, processes, tools, technology, audits, measures, and metrics throughout project delivery life cycles.
- Design, establish, and report on quality metrics throughout project delivery life cycles to ensure a shift-left approach in quality assurance.
- Conduct quality assurance toll gate checks to verify adherence of practices against defined processes and surface out key quality issues to major stakeholders.
- Work closely with other stakeholders as necessary to meet project quality objectives.
- Review and endorse that project deliverables meet quality metrics.
- Conduct IT audits against defined processes or best practices.
- Create quality awareness.
Requirements:
- Degree holder.
- Prior 3-5 years' experience working in IT project delivery life cycles.
- At least 3-5 years of relevant working knowledge and experience in implementing quality assurance (QA) and quality management (QM) systems for infrastructure services.
- Experience in developing and executing QM plans, and in designing and establishing checks for a shift-left approach in quality assurance.
- Experience in designing and establishing quality metrics for a shift-left approach in quality assurance.
- Knowledge of test automation.
- Preferably have relevant certifications in testing and QM.
- Able to deliver quality and thorough work, with an eye for details.
- Team player and good interpersonal skills.
- Good written and verbal communication as well as presentation skills.
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